Summary
Overview
Work History
Education
Skills
Additional Information
Personal Information
Software
Timeline
Generic
Silvia Dzhoneva

Silvia Dzhoneva

RUN & Deploy Solution Specialist, SAP Supply Chain
Sofia

Summary

Experienced Solution Specialist with over 8 years of experience in the IT industry. Recognized consistently for collaboration, performance excellence, and contributions to success in different applications. Having demonstrated proficiency in Master Data, Data Migration, and Rollouts.

Enthusiastic and eager to contribute to team success through hard work and attention to detail. Motivated to learn, grow, and excel in all areas.

Overview

16
16
years of professional experience
8
8
years of post-secondary education
3
3
Languages

Work History

RUN & Deploy Solution Specialist, SAP Supply Chain

Louis Dreyfus Company
05.2023 - Current
  • Master data loads in SAP S4/Hana 2020, SAP S4/Hana 2022 Systems
  • Transactional data loads in SAP S4/Hana 2020, SAP S4/Hana 2022 Systems
  • Performing the centralized roll-out activities (Customizations, CSD Documentation preparation)
  • Active participation in test and simulation periods when an update of SAP S4/Hana 2020 to SAP S4/Hana 2022 was performed
  • Supporting Live countries
  • Supply Chain services:

- Plant maintenance (Equipment repair and maintenance supported by SAP PM)

- Commercial and non-commercial inventory (Commodities and non-commodities inventory management supported by SAP MM)

- Quality management ( Quality Inspection process supported by SAP QM)

- Production Planning & Execution ( Production Planning and Execution supported by SAP PP)

- Procurement ( Procurement of non-commodities processes, supported by SAP MM connected to ARIBA Solution and FIORI user interface)

  • Improvement of the core practices and documentation
  • Enhanced collaboration with cross-functional teams, resulting in higher quality deliverables and increased customer satisfaction.

Solution Specialist Master Data Factory

Louis Dreyfus Company
05.2022 - 05.2023
  • Migration tool: Design and/or build migration programs (Migration cockpit SAP S4/HANA, LSMW) and proposing ideas to improve migration productivity and/or quality
  • Fulfilling master data requests: Processing master data requests from the factory backlog, assessment of requests, perform data cleansing, load data in various systems and provide reconciliation reports to the requesters
  • Process modeling: Participation in modeling of new migration processes: definition of inputs and quality criteria, data conversion processes, loading methods and outputs
  • Quality Continuous improvement: Following Factory processes and participation in continuous improvement of the product line in order to reduce the lead time and increase quality; identified opportunities for continuous improvement, implementing changes that led to measurable enhancements in performance metrics.

Supply Chain Master Data Analyst

Teva Pharm LTD
02.2020 - 04.2022
  • Manages stakeholders expectations regarding data quality by ensuring the highest data enhancements projects; Execution of mass data uploads and manual data changes within a variety of SAP systems (ERP, MDG); Execute housekeeping activities to ensure that data is maintained as per corporate standards and monitor the inconsistencies until they are corrected; Mentoring and process trainings to the new team members in all related areas in accordance with company standards and procedures; Provides trainings to all business stakeholders in SAP Material Master process;

Supply Chain Master Data Analyst

Teva Pharm LTD
08.2019 - 02.2020
  • Working with SAP MDG; Responsible for Global MD step, part of the execution of Change requests; Daily communication with the users; Daily support/guidance of the users; Preparing files for Mass loads

Junior Specialist Customer Service

Teva Pharm LTD
11.2018 - 07.2019
  • Part of the ILC Sofia Team; working in SAP N20 System in SAP MM Module; creation of POs, SOs, delivery and invoicing documentation;

Technical assistant

KiM Partners LTD
01.2014 - 10.2018
  • Administrative activities - work mainly on PC ( MS Office, Outlook, Internet ), communication with the existing customers of the company;

System administrator

Sof Polymer Industry LTD
09.2008 - 06.2013
  • Assistant of the Manager; Working with special ERP System - maintaining it; Communication with customers - Bulgarian and International ( mainly in English via phone, email, yearly workshops); Receiving orders, processing them in the ERP System, exporting the orders;

Education

Bachelor's degree - Computer Science in German

Technical University Sofia
Sofia, Bulgaria
09.2003 - 05.2007

Secondary school - Mathematics, German, Informatics, Geography

Mathematical High School
Pleven, Bulgaria
09.1998 - 05.2003

Skills

    Collaboration

    Master Data Management

    Customer service

    MS Office

    SAP

    Time Management

    Application support

    Additional Information

    Married with two children

    Personal Information

    • Citizenship: Bulgaria
    • Date of Birth: 08/22/84
    • Gender: Female
    • Driving License: B

    Software

    SAP

    MS Office

    Windows

    MDM-related applications (SAP MDG, SAP N20)

    Jira

    SNOW

    Timeline

    RUN & Deploy Solution Specialist, SAP Supply Chain

    Louis Dreyfus Company
    05.2023 - Current

    Solution Specialist Master Data Factory

    Louis Dreyfus Company
    05.2022 - 05.2023

    Supply Chain Master Data Analyst

    Teva Pharm LTD
    02.2020 - 04.2022

    Supply Chain Master Data Analyst

    Teva Pharm LTD
    08.2019 - 02.2020

    Junior Specialist Customer Service

    Teva Pharm LTD
    11.2018 - 07.2019

    Technical assistant

    KiM Partners LTD
    01.2014 - 10.2018

    System administrator

    Sof Polymer Industry LTD
    09.2008 - 06.2013

    Bachelor's degree - Computer Science in German

    Technical University Sofia
    09.2003 - 05.2007

    Secondary school - Mathematics, German, Informatics, Geography

    Mathematical High School
    09.1998 - 05.2003
    Silvia DzhonevaRUN & Deploy Solution Specialist, SAP Supply Chain