Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Serhii Sukhenko

Desktop System Specialist
Varna

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

10
10
years of professional experience
3
3
Certifications
2
2
Languages

Work History

Desktop System Specialist

RingCentral, Inc.
05.2023 - Current

- Linux enrollment to WorkSpace One

- Deployment Hyper-V Infrastructure

- Implementation Bareos backup system for infrastructure

- Participation in Automation Deployment project (via Ansible)

- Participation in office infrastructure buildout

- Users conversion between company branches

- Diagnose and resolve technical issues and workstation problems efficiently

- Consulting with users over the phone, in person or via online chat to understand and troubleshoot technical issues

- Documenting technical support procedures


System Engineer

AB-SOFT
02.2020 - 05.2023

- Troubleshooting and resolving technical issues on server OS's and equipment - installation and basic configure of the Qualys SIEM system

- Migration virtualization system from VirtualBox to Proxmox for Jupiter AQA Team -Successful process of upgrade Proxmox from 6.x to 7.x

- Experience with administration Proxmox cluster (create/ maintenance/ rebuild/ fix problems ).

-Experience with migration VMs from VMware VSphere to Proxmox - WorkSpace One UEM Console

- Experience with manage devices, provisioning applications for different OS

- Administer of Linux systems

- Deskside/GSD requests resolving

- Simple automation using Python

- Basic knowledge of network

System Administrator/Support Engineer

FPK KORABEL
08.2014 - 02.2020

- Windows Server - Configure and administer. Experience with Active Directory, Remote Desktop Services and Remote Apps, Group Policies


- Linux systems - Configure and administer. Preparing system for requirements and subsequent support - Deskside/GSD requests resolving

Education

Master of Science - Software Development

Kherson National Technical University
Kherson, Ukraine
04.2001 -

Skills

  • Hardware troubleshooting
  • Incident Management
  • Application support
  • IT Infrastructure
  • Linux Windows MacOS
  • Deskside
  • Virtualization Hyper-VProxmox
  • ScriptingBash
  • Ansible
  • Docker
  • Monitoring Zabbix

Certification

Basics of DevOps and Kubernetes from Prometheus

Timeline

Basics of DevOps and Kubernetes from Prometheus

06-2023

Desktop System Specialist

RingCentral, Inc.
05.2023 - Current

System Engineer

AB-SOFT
02.2020 - 05.2023

Linux Administration from ITEducationCenter Ukraine

06-2018

Linux Basics from ITEducationCenter Ukraine

11-2017

System Administrator/Support Engineer

FPK KORABEL
08.2014 - 02.2020

Master of Science - Software Development

Kherson National Technical University
04.2001 -
Serhii SukhenkoDesktop System Specialist