Driven professional with a proven track record in civil registration and property management, notably with Sofia Municipality. Excelled in enhancing customer relations and streamlining registration processes, demonstrating exceptional organizational skills and proficiency in Microsoft Office Suite. Known for adaptability and teamwork, consistently achieving results beyond expectations.
Process, monitor and review sales quotations and orders.
Ensuring sales orders are processed / invoiced in time for month end.
Ensuring vehicles are taxed / registered accordingly.
Supporting the sales team on an excellent customer experience, from point of contact to vehicle handover.
Support the sales team on customer order, vehicle pipeline process, to eventual handover.
Managing customs procedures.
Ensuring new and used stock is reviewed and reported on a weekly basis.
Maintained accurate records of client interactions in CRM software for better tracking of communications history and future actions needed.
Collect and record acts of birth, marriage, civil partnership and death . Check official documents,observe documents,officiate civil partnerships,officiate weddings,register birth,register death.
Work with customers to understand needs and provide excellent service.
Use coordination and planning skills to achieve results according to schedule.
Dealt daily operations of an apartment complex, from filling vacancies and
responding to tenant complaints to handling clerical and administrative tasks.
Coordinated with janitorial and engineering staff on maintenance and
upkeep.
Completed final move-out walk-throughs with tenants to identify
required repairs.
Communicated regularly with key on-and off-site tenant contacts to achieve satisfaction with facility and services.
Handled tenant complaints promptly and appropriately, calling in repairmen and other support services.
Introduced prospective tenants to types of units available and
performed tours of premises.
Maintained operational facilities attractive to potential tenants by organizing regular maintenance, major repairs and capital improvement projects.
Rules Of Civil Procedure
Registration Management
Registration Paperwork
Visitor Registrations
Civil Process Execution
Verbal And Written Communication
Improvement Initiatives
Customer Relations
Microsoft Office Suite
Google Drive
Social Media Technologies
Adaptable
Fast Learner
Organized
Teamwork Skills