Summary
Overview
Work History
Education
Skills
Hobbies
Languages
Timeline
Generic

SAMUIL MANASIEV

Sofia

Summary

Offering blend of interpersonal skills and willingness to learn and grow within customer service leadership role. Delivers solid understanding of customer service principles and effective communication techniques. Ready to use and develop problem-solving and team-building skills in Customer Success Internship role. Personable and tech-savvy, equipped with solid understanding of Crypto . Possesses fundamental knowledge in crypto and along with skills in customer service and sales. Poised to provide excellent customer service, ensuring positive customer experience.

Overview

10
10
years of professional experience

Work History

Freelancer

Self-taught
06.2023 - Current

Professional Summary: Experienced freelancer specializing in the cryptocurrency sector with a focus on trading, project research, and investment strategies.

Professional Experience:

  • Freelance Cryptocurrency Trader
    Engaged in active trading of various cryptocurrencies, leveraging market trends and technical analysis to maximize returns.
    Developed and implemented trading strategies based on in-depth market research and analysis.
  • Crypto Project Researcher
    Conducted extensive research on emerging and established blockchain projects to identify potential investment opportunities.
    Analyzed project fundamentals, team credibility, token economics, and market potential to provide insights for investment decisions.
  • Crypto Investor
    Managed personal investment portfolios, focusing on long-term growth and diversification within the crypto space.
    Regularly reviewed and adjusted investment strategies in response to market volatility and emerging trends.

Skills:

  • Cryptocurrency Trading
  • Market and Technical Analysis
  • Blockchain Project Evaluation
  • Risk Management in Crypto Investments
  • Strategic Investment Planning

Education:

  • Self-taught through continuous learning in cryptocurrency markets, blockchain technology, and financial analysis.

Additional Information:

  • Proactive in adapting to the fast-paced changes within the crypto industry.
  • Passionate about contributing to the growth and understanding of the decentralized finance ecosystem.

Server/Water

The Bay House LLC
11.2020 - 03.2024
  • Provided exceptional customer service by accurately taking orders and delivering food promptly.
  • Ensured a pleasant dining experience by promptly addressing customer needs and requests.
  • Cultivated warm relationships with regular customers.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.
  • Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
  • Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.

Server/Waiter

Barbatella
09.2018 - 03.2020
  • Provided exceptional customer service by accurately taking orders and delivering food promptly.
  • Ensured a pleasant dining experience by promptly addressing customer needs and requests.
  • Cultivated warm relationships with regular customers.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.
  • Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
  • Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.

Event Manager

Bread and Butter
05.2018 - 09.2018


  • Coordinate with corporate team and local vendors and plan and implement all events efficiently and coordinate with customers to assist in sales of designated products
  • Managed budgets and negotiated contracts with vendors, ensuring cost-effective event execution.
  • Streamlined event planning processes by implementing efficient project management strategies.

Server/Waiter/Expeditor

The Red Store
05.2016 - 09.2018
  • Provided exceptional customer service by accurately taking orders and delivering food promptly.
  • Ensured a pleasant dining experience by promptly addressing customer needs and requests.
  • Cultivated warm relationships with regular customers.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.
  • Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
  • Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.

Internship

Broken Sound Country Club
06.2015 - 06.2016
  • Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
  • Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
  • Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.
  • Analyzed problems and worked with teams to develop solutions.
  • Contributed to a positive team environment by collaborating with fellow interns on group projects and presentations.

Education

Bachelor's - Economics

D.A. Cenov Academy of Economics
Bulgaria
01.2015

High school or equivalent - Computer Science and English

HRISTO BOTEV
05.2010

Skills

  • Problem-solving
  • Time management
  • Attention to detail
  • Customer support
  • Active listening
  • Critical thinking
  • Customer service and assistance
  • Fundamental analysis
  • Emotional control

Hobbies

I love Hiking , Gaming, Skiing  , Meditating . 

Languages

Bulgarian
Native language
English
Proficient
C2

Timeline

Freelancer

Self-taught
06.2023 - Current

Server/Water

The Bay House LLC
11.2020 - 03.2024

Server/Waiter

Barbatella
09.2018 - 03.2020

Event Manager

Bread and Butter
05.2018 - 09.2018

Server/Waiter/Expeditor

The Red Store
05.2016 - 09.2018

Internship

Broken Sound Country Club
06.2015 - 06.2016

High school or equivalent - Computer Science and English

HRISTO BOTEV

Bachelor's - Economics

D.A. Cenov Academy of Economics
SAMUIL MANASIEV