Summary
Overview
Work History
Education
Skills
Languages
Certification
Affiliations
References
Timeline
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Saja Rafid

Saja Rafid

Baghdad

Summary

Proficient dental assistant focused on delivering exceptional customer service and operational efficiency. Known for strong communication skills and the ability to handle unexpected situations, contributing to a positive, patient-centered clinic atmosphere.

Overview

1
1
Certification

Work History

Dental Assistant

Dr.Hamza
baghdad
02.2024 - 07.2024
  • Assisted patients during treatments, ensuring comfort and reducing anxiety through clear communication and supportive care.
  • Prepared and sterilized instruments with strict attention to hygiene and safety standards.
  • Scheduled appointments and maintained organized patient records to support efficient clinic operations.
  • Collaborated closely with the dentist and medical team, demonstrating strong teamwork and adaptability in a fast-paced environment.
  • Handled unexpected situations calmly and professionally, developing problem-solving skills under pressure.
  • Delivered patient-focused service, building trust and creating a welcoming experience for every visitor.

Education

Bachelor of Science - Medical Devices Engineering

Alhikma
Yarmouk
06-2026

Skills

  • Patient Care Support
  • Effective Communication
  • Team Collaboration
  • Customer Service
  • Problem Resolution
  • Time Management
  • Conflict Management
  • Adaptability & Flexibility
  • First Aid Knowledge

Languages

Arabic
First Language
English
Upper Intermediate (B2)
B2

Certification

  • Anti-Drug Awareness Program (Completed)
  • First Aid Training – Certified in providing basic emergency response
  • Medical Devices Training – Two-month hands-on hospital training under expert supervision

Affiliations

  • Participant in TEDx Baghdad 2018, contributing to youth engagement and community development initiatives

References

References available upon request.

Timeline

Dental Assistant

Dr.Hamza
02.2024 - 07.2024

Bachelor of Science - Medical Devices Engineering

Alhikma
Saja Rafid