Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic
Rumyana Popova

Rumyana Popova

Sofia

Overview

9
9
years of professional experience
1
1
Certification

Work History

IT Business Analyst

A1 Bulgaria
10.2019 - Current

My daily and weekly tasks are best described as:

  • analyzing, designing and supporting of app. 40 software robots, developed for the faster, lighter and more accurate processing of business cases while at the same time relieving a huge amount of activities in the different departments as finance, HR and supply chain.
  • Root Cause Analysis
  • Requirements elicitation
  • Process modeling and creation of process documentation
  • Facilitation of the developer workflow in Jira and Confluence for the Agile Methodology
  • Ensuring the quality of the automation solutions via yearly checks
  • Communication with a Solution Designer and a Test Manager for the better structure of the software.
  • Gaining of Camunda, BluePrism und TrustPortal Knowledge and know-how from the developers and the technical support.
  • Supporting the roles of the Scrum Master and Product Owner from time to time.


Business Analyst - Supply Chain and Demand Management

Atos
10.2019 - 09.2023

I was very glad to do all these things:

  • Receiving reports to create new purchases
  • Using new purchase orders to vendors
  • Identifying stock shortages and working with vendors to improve delivery timescales
  • Management of Purchase Order data i.e. changing requested delivery dates, changes in quantity order, agreed delivery dates, pricing changes etc.
  • Management of vendor invoices, payment issues, etc.
  • Incoming delivery impact on warehouse space
  • Delivery issues with incoming deliveries
  • Exception reporting for the Demand Planning team
  • Weekly reporting on inventory levels and effect of incoming PO deliveries
  • Daily / weekly / monthly vendor reports
  • Understanding and management of product life cycle i.e. phase in / phase out
  • Vendor requested changes to purchase orders and working with internal teams to ensure correct outcome
  • Stakeholder Management

Customer Service Representative

TELUS
11.2016 - 10.2019

Associate Editor

Bulgarian Academy of Sciences
04.2018 - 03.2019

Internship Trainee

Ministry of Foreign Affairs of the Republic of Bulgaria
10.2017 - 12.2017

Education

Master of Science - MS - Cybersecurity

New Bulgarian University
01.2021

Master of Science - MS - International Business

New Bulgarian University
01.2021

Bachelor's degree - International Relations and Affairs

Sofia University St. Kliment Ohridski
01.2018

High School Diploma - German Language and Literature

German Language School "Goethe" - Burgas
01.2014

Skills

    Public Speaking is my top skill I was born like this

    Written Communication I know how to grab the attention

    My analytical skills are detail oriented, even if this takes time and it is under pressure

    I have a strong social battery - many hours of social interaction don't make me tired or annoyed

    I am an active listener and I ask the suitable questions - I like to read articles about these things!

Certification

  • Harvard Change Management
  • GOETHE-ZERTIFIKAT C1
  • ISO 27001:2013-Compliant Cybersecurity.
  • Windows Administration Fundamentals

Languages

English
Full Professional
German
Full Professional
Bulgarian
Native or Bilingual

Timeline

IT Business Analyst

A1 Bulgaria
10.2019 - Current

Business Analyst - Supply Chain and Demand Management

Atos
10.2019 - 09.2023

Associate Editor

Bulgarian Academy of Sciences
04.2018 - 03.2019

Internship Trainee

Ministry of Foreign Affairs of the Republic of Bulgaria
10.2017 - 12.2017

Customer Service Representative

TELUS
11.2016 - 10.2019

Master of Science - MS - International Business

New Bulgarian University

Bachelor's degree - International Relations and Affairs

Sofia University St. Kliment Ohridski

High School Diploma - German Language and Literature

German Language School "Goethe" - Burgas

Master of Science - MS - Cybersecurity

New Bulgarian University
Rumyana Popova