Microsoft word
Rozalina Georgieva
Cashier | Customer Service | Office Administration
Pazardzhik
Summary
Reliable and motivated customer service and office professional with experience in customer support, cash handling, office administration and courier services. Strong communication, organizational and computer skills, with experience working with customers, documents, electronic systems and online platforms. I am a fast learner, detail-oriented and comfortable working independently and managing multiple tasks. I am currently seeking a full-time remote position where I can use my experience and develop my skills in customer service, administration or online support.
Overview
2
2
Languages
3
3
years of professional experience
Work History
Cashier | Customer Service Representative
EasyPay
Pazardzhik, Bulgaria
04.2026 - 09.2026
- Processed cash, card, and mobile payments accurately at point of sale.
- Balanced register drawers and resolved transaction discrepancies with attention to detail.
- Assisted customers with bill payments, receipts, and account-related questions.
- Maintained organized checkout area and replenished supplies for continuous service.
Office Courier
Speedy AD
Pazardzhik, Bulgaria
04.2025 - 04.2026
- Delivered interoffice mail, documents, and packages across departments with accuracy and punctuality.
- Collected outgoing shipments, verified labels, and prepared items for dispatch.
- Coordinated daily delivery routes to meet priority requests and office deadlines.
- Maintained detailed logs for pickups, deliveries, and recipient acknowledgments.
Cashier
Jumbo
Plovdiv, Bulgaria
11.2024 - 12.2024
- Operated POS system to process customer purchases accurately and efficiently.
- Scanned products and applied correct prices at checkout.
- Handled cash, debit, and credit transactions with care.
- Issued receipts and maintained organized checkout records.
Sales Consultant
Mmarket
Pazardzhik, Bulgaria
08.2023 - 04.2024
- Advised customers on product options, matching needs with suitable solutions.
- Assessed customer requirements through attentive questions and active listening.
- Presented product features clearly to support informed buying decisions.
- Processed sales transactions accurately using point-of-sale systems.
Education
High School Diploma -
Professional High Scool of Economics And Management
Pazardzhik, Bulgaria05-2023
Skills
Customer service
Customer assistance
Work ethic and integrity
Patience and empathy
Team collaboration
Customer service excellence
Written and verbal communication
Attention to detail
Office administration
Computer Skills
Adaptability
MS Office (Word, Excel, Outlook)
Additional Information
Available for full-time remote employment. Comfortable working independently, communicating with customers and colleagues online, managing tasks remotely and learning new digital tools and software. Reliable, organized and adaptable, with a strong willingness to develop professionally.
Software
Microsoft excel
Microsoft outlook
Email and internet tools
Online platforms
Timeline
Cashier | Customer Service Representative
EasyPay
04.2026 - 09.2026
Office Courier
Speedy AD
04.2025 - 04.2026
Cashier
Jumbo
11.2024 - 12.2024
Sales Consultant
Mmarket
08.2023 - 04.2024
High School Diploma -
Professional High Scool of Economics And Management