Rositsa Tsvetkova
Sofia
Summary
As a Cyber Security Project Manager at DIGITALL, I lead and coordinate global projects that deliver innovative and secure solutions for clients in various industries. I hold a PMP certification and an MBA degree, which equip me with the skills and knowledge to manage complex and dynamic IT projects from inception to completion.
With over 8 years of experience as a Senior IT Project Manager, I have successfully implemented multiple projects for EMEA and AMER regions, ensuring high quality, timely delivery, and customer satisfaction. I am skilled in problem solving, project planning, risk management, and stakeholder communication. I also enjoy coaching and mentoring my team members and fostering a collaborative and positive work environment. My motto is "keep walking and never give up", and I always strive to overcome challenges and achieve the best results possible.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Senior Cybersecurity Project Manager
Digitall Nature Bulgaria
05.2022 - Current
- Plan, scope and oversee end-to-end penetration testing engagements for networks, applications, cloud environments and critical infrastructure.
- Lead cross-functional teams in delivering complex cybersecurity initiatives, ensuring alignment with enterprise security strategy, compliance requirements and business objectives.
- Drive implementation of security frameworks (ISO 27001, NIST, CIS Controls) and oversee technical controls deployment (IAM, SIEM, SOAR, EDR, NDR, endpoint protection, vulnerability management)..
SAP Project manager for Coca-Cola Hellenic
ATOS Bulgaria Competence Centre
05.2021 - 05.2022
- Lead project Planning and Implementation.
- Facilitate the definition of project scope, goals and deliverables.
- Define project tasks and coordinate project.
- Manage project budget and project stakeholders.
- Implement and manage project changes.
- Recent projects and activities:
- Cloud migration
- Solution manager upgrade
- SAP EDI E2E monitoring enhancement
- SAP Quality Management Deployment 2021 in Lithuania and Nigeria
- Bambi Infrastructure migration
- Hybris Marketing Cloud Russia
- Sustainable Packaging reports (ERP, S4, BW)
IT Customer Program/Project Manager
DXC Technology
03.2018 - 05.2021
- Planning, control and management of IT integrated projects for Global Account.
- Forecasting and budgeting; Scope management; Project scheduling.
- Leading project delivery teams (Wintel, SQL, Linux, Backup team, mail migration, HCL, etc).
- Tracking, monitoring and reporting progress of project and program execution.
- LSA/MSA agreements, Procurement, HCL/Service Desk coordination; British telecom NW (BT) coordination – LAN, WAN, WLAN, FW;
Proposal Manager/IT Customer Project Manager
Hewlett – Packard Enterprise / DXC Technology
12.2016 - 03.2018
- Manages the end to end process from receipt of a service request /NSSR through proposal, approval and delivery.
- Manages and documents details of interaction with DXC Technology external client.
- Provides input into forecasting and management of resource requirements to ensure the effective handling of projects within SLA targets.
- Ensures the solution and business case is satisfactorily defined and accepted by the customer.
Senior Procurement Specialist
Sofica Group EAD
12.2015 - 12.2016
- Reviews planned orders, creates requisitions for purchased items, and manages approval process.
- Transmits and prioritizes approved purchase orders and supporting documents to supplier.
Customer Support Representative with English
Efbet, Sofia, Bulgaria
10.2015 - 11.2015
- Verification of customers’ accounts;
- Loading clients’ bonuses (reload and casino bonuses);
- Answering incoming calls and answering customers’ inquiries;
- Payments authorization (Easy pay, E-pay, Wire card, Bank transfers);
Customer Service Representative
“Garabitov” Health Academy, Sofia, Bulgaria
03.2015 - 10.2015
- Technical support 1st level at Mobilitet fixed services team
- Providing high quality service of the clients, regarding fixed services’ issues
Consultant “Work and Travel Program USA”; Program coordinator
“Integral Work and Travel” LTD, Sofia, Bulgaria
11.2009 - 02.2011
- Contract Management;
- Assistance in finding the appropriate job offer for the students;
- Organizing different job fairs;
- Assistance in issuing of work permit and an American visa;
Education
Master's degree - Business administration and Human resources development
Sofia University “St Kliment Ohridsky”
06-2012
Bachelor's degree - Social work – Clinical psychology profile
Sofia University “St Kliment Ohridsky”
06-2009
Skills
- Portfolio and Program Governance
- Risk Management and Mitigation
- Budgeting and Cost Optimization
- Resource and Vendor Management
- Stakeholder Engagement and Executive Reporting
- Agile, Waterfall and Hybrid Methodologies
- Strategic Planning and Roadmap Development
- Penetration Testing and Vulnerability Management
- Jira, Confluence, Ms Project
Certification
PMP, PSPO I, PSM I, Deutschkurs Stufe A1, ITILv4
Languages
Bulgarian – native
English – fluent speaking, reading and writing
Spanish – A1
German – A1
Timeline
Senior Cybersecurity Project Manager
Digitall Nature Bulgaria
05.2022 - Current
SAP Project manager for Coca-Cola Hellenic
ATOS Bulgaria Competence Centre
05.2021 - 05.2022
IT Customer Program/Project Manager
DXC Technology
03.2018 - 05.2021
Proposal Manager/IT Customer Project Manager
Hewlett – Packard Enterprise / DXC Technology
12.2016 - 03.2018
Senior Procurement Specialist
Sofica Group EAD
12.2015 - 12.2016
Customer Support Representative with English
Efbet, Sofia, Bulgaria
10.2015 - 11.2015
Customer Service Representative
“Garabitov” Health Academy, Sofia, Bulgaria
03.2015 - 10.2015
Consultant “Work and Travel Program USA”; Program coordinator
“Integral Work and Travel” LTD, Sofia, Bulgaria
11.2009 - 02.2011
Master's degree - Business administration and Human resources development
Sofia University “St Kliment Ohridsky”
Bachelor's degree - Social work – Clinical psychology profile
Sofia University “St Kliment Ohridsky”
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