Radoslav Milkov
ACCOUNT PROJECT MANAGER
Plovdiv
Summary
Passionate about tackling projects, thrives on collaborating with diverse teams, sharing ideas, and gaining valuable experiences. Excels at working under pressure, considering it a superpower.
Overview
7
7
years of professional experience
7
7
years of post-secondary education
Work History
Supply Manager
Toloka
03.2025 - Current
- Managed the full lifecycle of data annotation contributors — from recruitment and onboarding to retention and offboarding.
- Collaborated with project and product teams to ensure contributor supply met project needs in terms of volume, quality, and speed.
- Monitored task performance, contributor engagement, and feedback to maintain data quality and workflow efficiency.
- Conducted daily analysis and reporting on supply metrics using internal dashboards and tools (e.g., Excel, Google Sheets, BI tools).
- Helped implement and refine incentive models to drive quality and engagement among contributors.
- Facilitated communication between contributors and internal teams to resolve issues quickly and improve processes.
Senior Account Project Manager
01.2020 - Current
- Company Overview: Experienced team leader and Account Project Manager in the translation industry.
- Proficient in all major CAT tools.
- Strong relationship-building and effective coaching skills.
- Experienced team leader and Account Project Manager in the translation industry.
Team Leader for Production team
01.2019 - 01.2020
- Managing translation and localization projects, daily client communication via email and phone.
- Proficient in multitasking, support, creative problem-solving, and working under pressure.
Education
High school diploma - Biology and Chemistry, including coursework in English
High School “Yavorov”
01.2005 - 01.2009
Bachelor's degree - Dental Mechanics
Medical College Plovdiv
01.2009 - 01.2012
Skills
- Project planning & scheduling
- Stakeholder communication
- Cross-functional team collaboration
- Workforce scaling and planning
- Quality assurance oversight
- Contributor onboarding & retention
- Productivity monitoring
- Clear written and verbal communication (internal external)
- Conflict resolution and team support
- Feedback collection and loop-building
- Google Workspace (Docs, Sheets, Forms, Meet)
- Slack, Notion, Jira, Trello, Confluence
- Toloka (platform-specific tools)
- All TMS known in the industry
Timeline
Supply Manager
Toloka
03.2025 - Current
Senior Account Project Manager
01.2020 - Current
Team Leader for Production team
01.2019 - 01.2020
Bachelor's degree - Dental Mechanics
Medical College Plovdiv
01.2009 - 01.2012
High school diploma - Biology and Chemistry, including coursework in English
High School “Yavorov”
01.2005 - 01.2009
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