Hi, I’m
Radina Stoycheva
Chief Stewardess
Burgas, Bulgaria
Summary
Energetic and hardworking Chief Stewardess with dynamic customer service skills. Poised, personable and dedicated to team-driven environment. Known for excellent customer relations and welcoming attitude. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
16
years of professional experience
5
years of post-secondary education
Work History
M/y Starburst III 47m - CharterValletta, Malta Flag
Chief Stewardess
02.2022 - Current
Job overview
- Welcomed guests aboard and provided overview of boat's space.
- Used excellent customer service skills in addressing guests' needs.
- Creative theme settings and providing quality service.
- Collaborating with chef and chief officer to ensure smooth operations
- Creating, implementing and maintaining informational management system of interior inventories and maintenance procedures using IDEA, Pinpoint
- Daily schedules, directing, motivating and training 2 stews under me with totally 3 stewardess on board.
- Managing crew uniform sourcing, purchasing, inventorying and allocation
- Purchases and budget management.
- Demonstrated leadership skills in managing projects from concept to completion.
- Provided professional services and support in a dynamic work environment.
- Assisted with day-to-day operations, working efficiently and productively with all 9 team members.
- Achieved over 500 days of successful busy charters
- Completing cruising area - Mediterranean Sea, Balearic Sea, Ionian Sea, Adriatic Sea
M/y Starburst III 47m - CharterValletta, Malta Flag
2nd Stewardess
08.2019 - 02.2022
Job overview
- Completing interior detailing (decorating boat)
- Silver Service
- Cocktail Mixology
- Table lay out and set up
- Laundry and ironing for guests and crew
- Helping with morning and evening service
- Scheduling duties and weekly / monthly inventory with Chief Stew
- Training junior stew
- Completing, overseeing winter jobs in shipyard period
- Achieved completing of 3 very busy charter seasons with a day of turn over
M/ Y Vive La Vie 60m - PrivateGeorge Town, Cayman Island Flag
2nd Stewardess / Chief Stewardess
02.2019 - 06.2019
Job overview
- Completing interior detailing
- Morning and evening service
- Laundry service
- Performed silver service
- Covering Chief Stewardess position and duties when needed
- Cruising around Norway
- Achieved to improve the cleaning standards and service only with 2 stewardesses on board.
M/y Serenitas 32m - CharterBikini, Marshall Island Flag
2nd Stewardess / Chief Stewardess
05.2017 - 11.2018
Job overview
- Completing interior detailing
- Morning and evening service
- Performed silver service
- Cocktail mixology
- Creative planning and providing quality service
- Laundry
- Updating all interior manual / guest - information documents
- Crew uniform sourcing
- Covering Chief Stew position and duties when need
- Carrying out Shipyard winter works and organizing daily schedules of interior works
- Achieved 2 successful busy charter seaons
M/y Tueq 80m - PrivateGeorge Town, Cayman Island Flag
Stewardess
03.2017 - 04.2017
Job overview
- Completing interior detailing
- Performed silver service
- Increased service and cleaning quality
- Achieved working in a team of 10 in interior and managed to demonstrate proffesionalism
Viking River CruisesLos Angeles, USA
Stewardess
03.2011 - 12.2016
Job overview
- Beds and Head, turn downs and turn ups
- Completing interior detailing
- Laundry ironing
- Achieved cruising on Rhone river, Danube, Seine river, Rhine river
- Managed to work in very professional environment in housekeeping team of 10
Union of Comoros AdminisgtrationBurgas, Bulgaria
Land Base Experience
11.2007 - 03.2011
Job overview
- Regisration of ships under Union of Comoros Flag
- Issuance of Endorsements for crew
- Working closely with Classification society of vessel
- Issuance of Exemption Letters for vessel
- Working according SOLAS and MARPOL
Education
Drujba College , Sofia, Bulgaria
High School Diploma
09.2001 - 05.2006
Skills
Detail Oriented
Additional Information
References
capt. Sebastian Gennies
(captaing of m/y Vive la Vie and m/y Starburst III)
Ph: +49 15226964744
Email: sebastian.gennies@gmx.at , captain@starburst-3.com
capt. Osman Karakoc
(captain of m/y Serenitas)
Ph: +90 5424282204
Email: captain.karakoc@gmail.com
Mr. Ricardo Pijpers
(Corporate Manager at Viking Cruises)
Email: ricardo.pijpers@hotmail.com
Mr. Boyan Bihlyumov
(Deputy Commisioner for Union of Comoros Flag)
Ph: +359 889443236
Email: dptcomoros@abv.bg
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