POLYA KOLEVA
Operations & Administrative Manager
Sofia, Bulgaria
Summary
A self-driven, well-organized, highly-skilled and highly-motivated professional with more than 15 years of work experience in administration, project and operational management, tender procedures, event management, researches and analyses. Excellent reputation for resolving problems and improving results. Organized and dependable, successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities and ready to help team achieve company goals.
Overview
17
17
years of professional experience
8
8
years of post-secondary education
3
3
Languages
Work History
Western Balkans Summit 2022 Event Manager
New Direction - Foundation for European Reform ABSL
Sofia
10.2022 - 01.2023
- Overall management of the Western Balkans Summit 2022 organization, incl. event planning, budgeting and financial reporting.
- Scenario and storyboard building
- Planning of PR and media activities
- Transportation, accommodation and catering organization
- Venue Management
- Technical Realization and Live Streaming Management
- Budgeting and reporting.
- Strategic planning.
- Managed team of employees, subcontractors, etc.
- Direct communication with governmental bodies.
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
- Prepared variety of different written communications, reports and documents.
- Identified issues, analyzed information and provided solutions to problems.
- Worked flexible hours across night, weekend and holiday shifts.
- Drove operational improvements which resulted in savings and improved profit margins.
- Proved successful working within tight deadlines and fast-paced atmosphere.
Tournament Relations & Operations Manager
ATP 250 Sofia Open
Sofia
06.2022 - 10.2022
- Worked in matrix management environment with oversight of division level managers, operations, sales, finance, human resources, safety and compliance.
- Prepared budgets, sponsorship proposals, VIP sales reports.
- VIP Clients and Partners Relations management.
- VIP Relations and Protocol Management.
- Ticketing Process Management.
- Players Party and VIP Lounge Management.
- Contract Management and Operational Accounting.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications and missed deadlines.
- Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help tournament evolve and grow.
- Advanced productivity KPIs to achieve key business goals and objectives.
- Developed and implemented performance improvement strategies and plans to promote continuous improvement.
- Developed and implemented performance improvement strategies and plans to promote continuous improvement.
Political Attaché/ Administrative Senior Executive
European Parliament
Brussels
01.2018 - 05.2022
- Preparation and evaluation of tender dossiers, forms and files for needs of tendering process based on European Parliament rules and guidelines.
- Tendering process evaluation and selection of suppliers.
- Preparation of over sixty MEPs ranking reports based on their activities, votes, speeches, reports, etc.
- Vote watching (a specific follow-up mechanism based on votes in plenary and committees)
- Events Organization and Management, incl. Political academies, summits, conferences, online events, etc.
- Preparation of reports on MEPs activities aimed their popularization every six months
- Content Creation
- Popularization campaigns
- Budgeting and expenditure planning
- Explanations of vote drafts
- Follow-up of European Commission, European Council, European Parliament's Committees meetings and agenda.
- Social media data analysis.
- Preparation of press releases content.
- Coordinated office activities and public events.
- Conducted onboarding to help new hires adjust to administrative and performance aspects of jobs.
- Drafted documents in company-directed formats and fonts accurately and consistently.
- Acted as backup for other employees by providing support and adapting to requirements of department.
- Categorized and processed sensitive documents with information of deeply personal nature.
- Maintained protocol throughout routine work days and special events.
Business Development and Operations Manager
Granti Koza Insaat Sanayi Ve Ticaret A.S.
Sofia/Istanbul
09.2013 - 08.2017
- Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
- Prepared annual budgets with controls to prevent overages.
- Worked in matrix management environment with oversight of division level managers, operations, sales, finance, human resources, safety and compliance.
- Spearheaded department training to enhance employee performance and boost employee productivity.
- Comprehensive analysis of markets and business opportunities on Balkan region in field of infrastructure projects, real estates, new developments, investments, etc.
- Analysis of market opportunities and building effective strategies and execution plans.
- Licensing and certification of all kind of tender and project documentation.
- Complete coordination and supervision of projects and Contracts i.e. contract management.
- Communication and coordination with state and municipal institutions, partners, clients, media, investors, etc. all over the Balkans.
- Business and market analysis of countries of the Balkans, incl. analysis of business opportunities, competition, legislation, financial resources, potential partners, etc.
- Complete preparation of tender documentations, expressions of interest, etc. under requirements of pre-accession and cohesion funds of European Union, World Bank, European Bank for Reconstruction and Development (EBRD), European Investment Bank (EIB), etc.
- ISO 9001; ISO 140001 and OHSAS 18001 certification, monitoring and auditing.
- Bulgarian Nationality Procedures;
- Certification of companies' projects under Investment Promotion Act of Bulgaria.
- Event management.
Operations and Business Development Manager
ABM Serveis d'Engynieria i Consulting S.L.
Sofia/Girona
10.2010 - 06.2013
- Coordinated innovative strategies to accomplish marketing objectives and boost long-term profitability.
- Created reports and presentations detailing business development activities.
- Overall management of company's office in Sofia, Bulgaria.
- Preparation of all kind of documentation and contracts in field of design, construction, supervision of infrastructure projects in Bulgaria, Cyprus, Serbia, Montenegro, Croatia, FYR Macedonia, Bosnia and Herzegovina, Kosovo, etc.
- Communication with state and municipal institutions in all of mentioned above countries.
- Complete coordination and supervision of company's projects
- Studies, analyses, and resolutions of specific cases related to projects;
- Recruitment.
- Development of projects funded by EU funds.
- Coordination of people and resources.
Operations and Project Manager
Daisy Technology Group
Sofia
09.2006 - 04.2010
- Met project deadlines without sacrificing build quality or workplace safety.
- Managed projects from procurement to commission.
- Maintained compliance with regulatory parameters in complex projects with overlapping policies.
- Modified and directed project plans to meet organizational needs.
- Orchestrated projects within strict timeframes and budget constraints by solving complex problems and working closely with senior leaders.
- Accelerated progress by continually reviewing performance, budgets and project timelines.
- Planned, designed and scheduled phases for large projects.
- Developed and initiated projects, managed costs and monitored performance.
- Updated operational methods and oversaw accounting procedures for improved efficiency.
- Project and operational management
- Preparation of all kind of documentation and contracts according to the Law on Public Procurement in the field of electronics, software, and hardware.
- Licensing all kind of activities and their certification.
- Communication with all national institutions.
- Development of project plans and supervision of their execution.
- Complete preparation for certification and licensing of Professional Training Centers.
- Overall contract management, incl. Contracts, agreements, mortgages, notary deeds, etc.
- Complete coordination of projects related to construction of photovoltaic power plants
- Recruitment.
- Development of projects funded by funds of the EU.
- Responsibility for various bank operations - loans, credit lines, etc.
- Coordination of people and resources
- Others
Other Positions
Different Employers
01.2005 - 08.2006
- ELECTRONICA JSC., Sofia, Bulgaria - Preparation of marketing analysis on fiscal devices market of South America (17 countries).
- TECHNOSTROY - INVESTCONSULT LTD., Sofia, Bulgaria - Preparation of tender dossiers construction sector.
- Kubera 5 ltd. - Market researches field of medicines and food supplements - Serbia, Spain, Vietnam, etc.
- AGUA, RESIDUOS Y MEDIO AMBIENTE, S.L. (AREMA) - Consultant Business Development and Public Procurement (Design and Construction of WWTPs, pipelines, etc.)
- ABACUS & PARTNERS - Consultant Business Development and Public Procurement (Design and Construction of railways, dams, highways, metro lines, etc.)
- ARGOS ENGINEERING LTD., Sofia, Bulgaria - Preparation of tender dossiers in construction sector.
- PRO LEGIS LTD., Sofia, Bulgaria - Preparation of tender dossiers in construction sector.
- EURODESIGN BG LTD., Sofia, Bulgaria - Manager "Development of web-based Information system for monitoring of EU Structural Instruments in SERBIA (MISM)".
- KOZA WORLD of SPORTS JSC. Sofia, Bulgaria - "VIP relations and Contract Manager" of Garanti Koza Sofia Open 2017, ATP 250 Tennis Tournament.
- BULGARIAN TENNIS FEDERATION, Sofia, Bulgaria - "VIP relations and Contract Manager" of DIEMA XTRA Sofia Open 2018, ATP 250 Tennis Tournament.
- ATP 250 Sofia Open, Sofia, Bulgaria - "VIP relations and Contract Manager" of Sofia Open 2019, ATP 250 Tennis Tournament.
Education
BBA - Business Administration And Management
University of Veliko Tarnovo
Veliko Tarnovo, Bulgaria 10.2002 - 07.2006
High School Diploma -
Foreign Language School "Ekzarch Joseph I"
Lovech, Bulgaria 09.1996 - 05.2001
Skills
Special Event Coordination
Business administration
Contract Management
Data analysis
Employee relations and conflict resolution
Operations management
Report generation
Expense reports
Timeline
Western Balkans Summit 2022 Event Manager
New Direction - Foundation for European Reform ABSL
10.2022 - 01.2023
Tournament Relations & Operations Manager
ATP 250 Sofia Open
06.2022 - 10.2022
Political Attaché/ Administrative Senior Executive
European Parliament
01.2018 - 05.2022
Business Development and Operations Manager
Granti Koza Insaat Sanayi Ve Ticaret A.S.
09.2013 - 08.2017
Operations and Business Development Manager
ABM Serveis d'Engynieria i Consulting S.L.
10.2010 - 06.2013
Operations and Project Manager
Daisy Technology Group
09.2006 - 04.2010
Other Positions
Different Employers
01.2005 - 08.2006
BBA - Business Administration And Management
University of Veliko Tarnovo
10.2002 - 07.2006
High School Diploma -
Foreign Language School "Ekzarch Joseph I"
09.1996 - 05.2001