Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
SoftwareDeveloper
POLINA KERANCHEVA

POLINA KERANCHEVA

Sofia

Summary

Data Analyst with an extensive background in data analysis and data auditing. Ambitious and self-directed to adapt quickly to new and changing environments. Passionate about translating numbers to useful business results and driving business solutions based on data. Experienced in customer service, CRM administration and data analysis, combined with an academic background in Data Science and AI now ready for a new and challenging role in the field of data analytics.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Data Analysis Specialist

GfK
Sofia
11.2022 - Current

- Responsible for end to end execution of projects on data analytics for standardized projects and ad-hoc tasks

- Working with Big Data coming from different data sources (usually queried with SQL)

- Preparation and analysis of the data for different marketing campaigns, using tools and applications for data manipulation such as Excel, SQL, SPSS, R

- Communicate with internal stakeholders to gather requirements and understand business needs

- Support optimizations and improvement in the existing processes

Data Quality Analyst

Progress Software
Sofia, Bulgaria
10.2021 - 04.2022

Computer Software / https://www.progress.com

  • Increased data quality of the contacts in the CRM
  • Improved the contacts' database for marketing and sales teams which increased the efficiency of the CRM
  • Performed data quality checks in the internal CRM Salesforce.com) by updating relevant fields and filling missing information

Global Partner Programs and Operations Specialist

Progress Software
Sofia, Bulgaria
08.2020 - 05.2021
  • Identified operational and performance issues and worked with managers to resolve concerns.
  • Ensured partner data is up to date by reviewing partner contracts
  • Performed quality checks on accounts for duplication and merging of data
  • Assisted sales people and managers to get the right data at the right time with daily cross-communication with various departments
  • Decision-making based on research and investigation about the business partners

Financial Advisor Intern

Allianz Bulgaria
03.2018 - 06.2018
  • Global Insurance and Finance company
  • Built customer relationships based on strategies to meet their financial goals
  • Cold calling with 200 new potential customer and continued communication via emails, phone calls and meetings https://www.allianz.com/en.html

Education

Master of Science - AI For Business And Finance

Sofia University, "St. Kliment Ohridski"
2023

BBA - Business Administration And Management

Sofia University "St. Kliment Ohridski"
Sofia, Bulgaria
07.2021

Skills

  • Tools and technologies:

SQL R Studio SPSS Python ML CRM Administration Salesforce

  • Skills:

Detail-oriented Statistical knowledge Analytical thinking Adapting to changing and fast paced environment Teamplayer

Accomplishments

  • 2020 - Recognized as Best Intern for outstanding performance and team contributions. Promoted from Partner Program Operations Intern to Specialist, in less than 12-months.

Certification

  • Communicating Business Analytics Results | taught by University of Colorado Boulder
  • Analyzing Big Data with SQL | taught by Cloudera
  • Programming Basics with Python | SoftUni - 2020

Timeline

Data Analysis Specialist

GfK
11.2022 - Current

Data Quality Analyst

Progress Software
10.2021 - 04.2022

Global Partner Programs and Operations Specialist

Progress Software
08.2020 - 05.2021

Financial Advisor Intern

Allianz Bulgaria
03.2018 - 06.2018

Master of Science - AI For Business And Finance

Sofia University, "St. Kliment Ohridski"

BBA - Business Administration And Management

Sofia University "St. Kliment Ohridski"
POLINA KERANCHEVA