PLAMENA PETKOVA
Sofia
Summary
Resourceful and adaptable professional with a strong foundation in data validation, quality, and cross-functional collaboration. Experienced in managing complex tasks, training team members, and driving process improvements, with a proven ability to quickly learn new technologies and perform effectively under pressure. Motivated and eager to leverage my skills and experience in new areas and roles, aiming for growth and development across diverse industries.
Overview
12
12
years of professional experience
Work History
CI Data processing – UA&KZ
NielsenIQ
01.2025 - Current
- Responsible for the daily validation and processing of incoming data, tailored to the specific needs of the local markets.
- Collaborate closely with cross-functional teams (Development, Data Science, Delivery), ensuring smooth coordination and efficient workflows.
- Actively test and provide feedback on new system functionalities, approaching challenges with both a technical eye and user perspective.
- Support the onboarding and training of new colleagues — something I genuinely enjoy, as I believe strong teams are built through shared knowledge.
- Involved in compliance and process improvement projects across the region, adapting global solutions to real local market needs.
Compliance/new improvements/ coordinator for Hungary and Baltics region
NielsenIQ
10.2023 - 12.2024
- Coordinated and tested new system features based on country-specific requirements.
- Worked closely with the development team to ensure smooth implementation of compliance updates and process improvements.
Senior Data processing - Hungary/Input validation department
NielsenIQ
01.2021 - 12.2024
- Collaborated with the wider development, DS (Data Science), SO (System Operations), and delivery teams.
- Responsible for tracking daily checklists for all BAU (Business as Usual) processes related to the Hungarian market.
- Participated in testing of new system features.
- Delivered initial and intermediate training sessions for new team members.
Input Data Validation specialist /for Hungary/
NielsenIQ
01.2018 - 12.2021
- Conducted validation of input data from various sources.
- Ensured accuracy and consistency of data used for analytical and reporting purposes.
Associate
Municipal Organization "Ecoravnovesie"
01.2017 - 12.2018
- Supporting and distributing all the working processes of the Manager's office.
Service Delivery Coordinator
A1
01.2014 - 12.2017
- Coordination between clients and technical teams by telephone, preparation of the daily schedules of installations of the fixed services, tracking the daily cable service deliveries by schedule.
- Supporting the inner call center and other customer support levels.
- Taking parts in a team projects.
Education
Software Technologies - C# QA manual -
SoftUni
12.2019
Cultural Tourism/Geography and History-master - undefined
Sofia University
12.2008
Tourism /Economy and Geography-bachelor - undefined
South Western University
12.2005
Skills
- Proficient in SQL for data management and data validation
- Basic programming skills in C# and software technologies
- Advanced skills in MS Excel and Google Workspace
- Basic knowledge of design principles and Adobe Photoshop
- Knowledge of QA fundamentals
- Experience with MS Office, ServiceNow, and MS Dynamics
- Strong soft skills: effective presentation, teamwork, collaboration, and communication
- Basic project management skills, able to coordinate tasks and meet deadlines
Language
English – Intermediate
German – beginner level
Timeline
CI Data processing – UA&KZ
NielsenIQ
01.2025 - Current
Compliance/new improvements/ coordinator for Hungary and Baltics region
NielsenIQ
10.2023 - 12.2024
Senior Data processing - Hungary/Input validation department
NielsenIQ
01.2021 - 12.2024
Input Data Validation specialist /for Hungary/
NielsenIQ
01.2018 - 12.2021
Associate
Municipal Organization "Ecoravnovesie"
01.2017 - 12.2018
Service Delivery Coordinator
A1
01.2014 - 12.2017
Cultural Tourism/Geography and History-master - undefined
Sofia University
Tourism /Economy and Geography-bachelor - undefined
South Western University
Software Technologies - C# QA manual -
SoftUni
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