Hi, I’m
PLAMENA GOTSINA
Supply Chain And Procurement Professional
Sofia
Summary
Dynamic Distribution, Supply Chain, and Procurement Manager with extensive experience in supply chain management and logistics optimization. Proven track record in negotiating transport contracts and enhancing KPI performance, leading to significant cost savings. Adept at strategic planning and fostering collaborative team environments to drive operational excellence. Results-driven Distribution Manager known for high productivity and efficient task completion, specialized in logistics management, supply chain optimization, and inventory control strategies. Excel in leadership, problem-solving, and communication, ensuring successful team collaboration and project execution.
Overview
16
years of professional experience
3
Certifications
1
Language
Work History
JYSK
GLOBAL DISTRIBUTION MANAGER FOR ONLINE DELIVERIES
10.2023 - 03.2025
Job overview
- Company Overview: JYSK is a global retail chain that sells household goods, including furniture and home decor. Website: www.jysk.com
- Define, optimize, and ensure smooth, cost-efficient, and legally compliant operation within the area of deliveries to end customers across JYSK countries (28).
- Responsible for strategic development in regard to online solutions for the JYSK end customers.
- Focus is on Customer First by ensuring a high degree of service toward customers, by continuous improvement in service, cost, and transport solutions.
- The coordination of the distribution online tasks is done in close cooperation with JYSK Transport Managers at JYSK's 10 distribution centers across Europe.
- Distribution Leader in the projects related to the new country openings in Türkiye and Morocco, being responsible for defining the setup for the online deliveries, partners, and managing distribution contracts, as well as coordinating the customs requirements.
- Owner of the framework agreement with carriers for online.
- Responsible for all tender materials, contracts, and coordination across JYSK distribution centers in Europe.
- Ensure optimal negotiation of transportation contracts, and support Transport Managers across JYSK countries during the negotiation and management of the contracts, as well as Standard Operating Procedure, while working with the carriers.
- Follow up on KPIs and the performance of the carriers in alignment with JYSK agreements.
- Participate in the JYSK Logistics Art Forum related to the implementation of different lean processes across JYSK countries within the distribution online area.
- Participating in different projects across sustainability.
- Established transportation cost standards and economical shipping practices.
- Consistently met company and department objectives within budget and time constraints.
- Coordinated with other departments within the organization regarding product availability issues or delays in delivery times.
- Identified opportunities to reduce cost and improve productivity.
- JYSK is a global retail chain that sells household goods, including furniture and home decor. Website: www.jysk.com
JYSK
ADMINISTRATION AND SUPPLY CHAIN MANAGER, SEE REGION
06.2018 - 10.2023
Job overview
- Managing supply chain activities with the objective of on-time delivery for the SEE region (JYSK stores, JYSK online customers, inbound deliveries to the JYSK Distribution Center with containers from the Far East and trucks from suppliers across Europe).
- Responsible for the logistic administration and supply chain management for Bulgaria, Greece, Serbia, Bosnia and Herzegovina, Romania, and Türkiye.
- Managing import and export processes for out-of-EU countries.
- Negotiating services, transport, and customs: container service (700 containers/month), inbound trucks from suppliers from more than 18 countries (500/month).
- Planning transport and cooperation with JYSK stores located in the SEE region over 320 locations (1,200 trucks/month).
- Managing transport agreements: distribution to stores and online customers.
- Managing, developing, and growing three teams: Planning, Logistics Store Support, and Transport.
- Analyzed supply chain data such as demand forecasts and inventory levels to identify areas of improvement.
- Created reports summarizing supply chain operations, such as shipping schedules and on-time performance.
- Analyzed supplier performance data such as on-time delivery rate and quality scores.
- Designed supply chains to support business strategies adapted to changing market conditions, new business opportunities or cost reduction strategies.
Prestige 96
CUSTOMER RELATIONS, INVOICING AND LOGISTICS MANAGER
09.2013 - 06.2018
Job overview
- Company Overview: Prestige 96 is a private equity fund owned by CVCI and NBGI. It is the number one confectionery company in the FMCG sector in Bulgaria, producing wafers, sponge cakes, and biscuits. Website: www.prestige96.bg
- Responsible for the collection and communication of management information to ensure that management is aware of customer service performance.
- Leads by example in managing all customer service staff to ensure that they work in a challenging, performance-oriented, and customer-focused culture, with an unbending focus on consistently excellent customer service delivery.
- Ensures that this information is proactively used in continuous improvement processes.
- Responsible for the strategic planning and daily management of logistics and transportation.
- Established the department with customer service, logistics, and invoicing functions for all markets (local and export).
- Manages, supervises, and develops the Logistics, Invoicing, and Customer Service team, sets objectives, and evaluates performance.
- Develops customer service procedures, policies, and standards.
- Established and maintains effective, documented, and sustainable sales and operations (S&OP) processes, and ensures an optimal balance is kept between customer service levels and inventory asset utilization.
- Responsible for ensuring that all exports are in compliance with all applicable laws and regulations.
- Investigates and solves customers' issues and handles customer claims.
- Follows up on the flow of the documentation issued by Invoicing and ensures that the DSO target is achieved.
- Budgetary responsibility for transport and logistics costs.
- Prestige 96 is a private equity fund owned by CVCI and NBGI. It is the number one confectionery company in the FMCG sector in Bulgaria, producing wafers, sponge cakes, and biscuits. Website: www.prestige96.bg
Prestige 96
PROCUREMENT RAW MATERIALS AND SERVICES- BUYER
01.2013 - 09.2013
Job overview
- Ownership of a dynamic commodity portfolio of raw materials such as sugar, flour, cocoa, palm oil, milk, wheat, sweeteners, fruit jams, nuts, citric acid, and other commodities and ingredients to the value of circa BGN 32 million.
- Managed the full end-to-end procurement lifecycle and strategic sourcing process from a global and European supplier network.
- Utilized expertise, knowledge, and commercial acumen of the commodity market to deliver procurement success by negotiating with a global and European supplier network.
- Strategic category management of logistics costs.
- Carried out a portfolio analysis of all logistics spending and suppliers and determined how to manage and improve key elements of spending, which resulted in savings of BGN 350,000 for 2013.
- Ensure that the Procurement Best Practices are followed, helping internal stakeholders gain the best value from their spend portfolio.
- Managing contracts and replenishment activities.
Prestige 96
SUPPLY CHAIN AND DEMAND PLANNING MANAGER
02.2012 - 01.2013
Job overview
- Management of all aspects of supply chain and demand planning.
- Played a strategic role during the relocation of the factory facility.
- Acted as a liaison between the sales, marketing, and supply planning teams in support of the S&OP process.
- Determined a complete demand plan using the sales forecast as an input.
- Determined gaps in demand and supply, provided solutions for those gaps to fulfill customer needs.
- Communicated with stakeholders regarding any supply challenges, and contingency planning.
- Recommended stock replenishment levels to maximize customer service, while mindful of working capital and shelf-life implications.
- Reviewed inventory reports from warehouses and conducted stock counts.
- Prepared periodic reports for inventories in transit, expired, and requiring reprocessing at the factory.
- Oversaw the local relationships with third-party supply chain providers.
Star Foods Bulgaria
SUPPLY CHAIN AND DEMAND PLANNING
11.2008 - 02.2012
Job overview
- Company Overview: Star Foods Bulgaria is a subsidiary of PepsiCo, focusing on food production and distribution. Website: www.pepsico.com
- Planning the stock of the distribution centers in Bulgaria.
- Responsible for owning forecast creation by partnering with marketing and sales teams to ensure the demand consensus process delivers an agreed-upon, workable volume forecast; ensures gaps and overlaps are addressed, and scenarios are completed.
- Developed and maintained measurable key performance indicators to ensure key company targets are being met.
- Assembled and analyzed all data pertinent to creating the sales forecast (historical sales, market trends, seasonality, promotions, and POS information).
- Responsible for the local transportation and managing the deliveries from Romania and Turkey.
- Supported as a key SAP user, the implementation of a new ERP system in the Balkan region.
- During the absence of the Warehouse Manager, I organized the warehouse activities, such as monthly inventory, picking/ordering processes, and reporting the Warehouse KPI to the Regional Supply Chain Director, while managing the warehouse team in Sofia (12 employees).
- Conducted comprehensive research and data analysis to support strategic planning and informed decision-making.
- Star Foods Bulgaria is a subsidiary of PepsiCo, focusing on food production and distribution. Website: www.pepsico.com
Education
University of Sheffield
CMI Level 7 Diploma from Strategic Management and Leadership
University of Sheffield
EMBA
CIPS Diploma from Supply chain and Procurement
APICS
Warehouse management
Skills
Supply chain management
Procurement and Negotiation
Change management
Leader with experience managing large teams of professionals
Managing contracts
Logistics optimization
Transport negotiation
KPI tracking
Inventory management
Strategic planning
Leadership skills
Strong analytical skills
Process analysis and optimization
Creation of supply chains
Preparation of budgets and forecasts
International corporation
Transportation management
Distribution strategy
Project management
Fleet management
Keywords
- Leadership skills
- Strong analytical skills
- Process analysis and optimization
- Creation of supply chains
- Preparation of budgets and forecasts
- International corporation
Certification
CIPS
Timeline
CIPS
05-2025
GLOBAL DISTRIBUTION MANAGER FOR ONLINE DELIVERIES
JYSK
10.2023 - 03.2025
MBA
09-2018
ADMINISTRATION AND SUPPLY CHAIN MANAGER, SEE REGION
JYSK
06.2018 - 10.2023
CIM
09-2017
CUSTOMER RELATIONS, INVOICING AND LOGISTICS MANAGER
Prestige 96
09.2013 - 06.2018
PROCUREMENT RAW MATERIALS AND SERVICES- BUYER
Prestige 96
01.2013 - 09.2013
SUPPLY CHAIN AND DEMAND PLANNING MANAGER
Prestige 96
02.2012 - 01.2013
SUPPLY CHAIN AND DEMAND PLANNING
Star Foods Bulgaria
11.2008 - 02.2012
University of Sheffield
CMI Level 7 Diploma from Strategic Management and Leadership
9 2018
University of Sheffield
EMBA
6 2018
CIPS Diploma from Supply chain and Procurement
1 2015
APICS
Warehouse management