Plamena Gotsina
Sofia
Summary
Dynamic Global Distribution Manager with extensive experience at JYSK, excelling in supply chain management and logistics optimization. Proven track record in negotiating transport contracts and enhancing KPI performance, leading to significant cost savings. Adept at strategic planning and fostering collaborative team environments to drive operational excellence.
Overview
19
19
years of professional experience
Work History
Global Distribution Manager for online deliveries
JYSK
10.2023 - 03.2025
- Company Overview: JYSK is a global retail chain that sells household goods, including furniture and home decor
- Website: www.jysk.com
- Define, optimize and ensure smooth, cost efficient and legally compliant operation within area of deliveries to end customers across JYSK countries (28)
- Responsible for strategic development in regards of online solutions to the JYSK end customers
- Focus is Customer First by ensuring high degree of service towards customers, by continuous improvement in service, cost and transport solutions
- The coordination of the distribution online tasks is done in close cooperation with JYSK Transport Managers at JYSK 10 Distribution centers across Europe
- Distribution Leader in the Projects related to the new country opening as Türkiye and Morocco and being responsible for defining the right set up for the online deliveries, partners and managing distribution contract as well as coordinating the Customs requirements
- Owner of framework agreement with carriers for online
- Responsible for all tender materials, contracts and coordination across JYSK Distribution centers in Europe
- Ensure optimal negotiation of transportation contracts and support Transport Managers across JYSK countries during the negotiation and managing of the contracts as well as Standard Operating procedure working with the carriers
- Follow up on KPI’s and performance of the carriers in alignment with JYSK agreements
- Participate in JYSK Logistics Art forum related to implementation of different lean processes across JYSK countries within Distribution online area
- Participating in different projects across sustainability
- JYSK is a global retail chain that sells household goods, including furniture and home decor
- Website: www.jysk.com
Administration and Supply chain Manager SEE Region
JYSK
06.2018 - 10.2023
- Company Overview: JYSK is a global retail chain that sells household goods, including furniture and home decor
- Website: www.jysk.com
- Managing supply chain activities with the objective of delivery-on-time for SEE region (JYSK stores, JYSK online customers, inbound deliveries to JYSK Distribution center with containers from Far East and trucks from suppliers across Europe
- The role is responsible for the countries as Bulgaria, Greece, Serbia, Bosnia and Herzegovina, Romania, Türkiye
- Managing import and export processes for out of EU countries
- Negotiating services transport and customs: container service (700 containers/month), inbound trucks from suppliers from more than 18 countries(500/month)
- Planning transport and cooperation with JYSK stores located in SEE region over 320 locations(1200 trucks/month)
- Managing transport agreements - distribution to stores and online customers
- Managing, developing and growing three Teams -Planning, Logistics Store Support, Transport
- JYSK is a global retail chain that sells household goods, including furniture and home decor
- Website: www.jysk.com
Customer Relations, Invoicing and Logistics Manager
Prestige 96
09.2013 - 06.2018
- Company Overview: Prestige 96 is a private equity fund owned by CVCI & NBGI
- It is No1 confectionery company FMCG in Bulgaria, producing wafers, sponge cakes and biscuits
- Website: www.prestige96.bg
- Leads by example in managing all customer service staff to ensure that they work in a challenging, performance and customer focused culture with an unbending focus on consistently excellent customer service delivery
- Responsible for the collection and communication of management information to ensure management is aware of customer service performance
- Ensures this information is proactively used in continuous improvement processes
- Responsible for the strategic planning and daily management of logistics and transportation
- Established the department with Customer service, Logistics and Invoicing functions for all markets (local and export)
- Manages, supervises, and develops Logistics, Invoicing and Customer Service team, sets objectives and evaluates performance
- Develops customer service procedures, policies and standards
- Established and maintains an effective, documented, and sustainable sales and operations (S&OP) processes and ensures optimal balance is kept between customer service levels and inventory asset utilization
- Responsible that all exports are in compliance with all applicable laws and regulations
- Investigates and solves customers' issues, handles customer claims
- Follows up the flow of the documentation issued by Invoicing, and insures that DSO target is achieved
- Budgetary responsibility for transport and logistics cost
- Prestige 96 is a private equity fund owned by CVCI & NBGI
- It is No1 confectionery company FMCG in Bulgaria, producing wafers, sponge cakes and biscuits
- Website: www.prestige96.bg
Procurement Raw Materials and Services- Buyer
Prestige 96
01.2013 - 09.2013
- Company Overview: Prestige 96 is a private equity fund owned by CVCI & NBGI
- It is No1 confectionery company FMCG in Bulgaria, producing wafers, sponge cakes and biscuits
- Website: www.prestige96.bg
- Ownership of a dynamic commodity portfolio of raw materials as sugar, flour, cocoa, palm oil, milk and wheat, sweeteners, fruit jams, nuts, citric acid and other commodities and ingredients to the value of circa BGN 32 million
- Managed the full end to end procurement lifecycle and strategic sourcing process from a global and European supplier network
- Utilized expertise, knowledge and commercial acumen of the commodity market to deliver procurement success negotiating with a global and European supplier network
- Strategic category management of Logistics spends
- Carried out portfolio analysis of all Logistics spend and suppliers and determine how to manage and to improve key elements of spend which resulted in saving at the amount of BGN 350 k for 2013
- Insured that the Procurement Best Practices are followed, helping internal stakeholders gain the best value from their spend portfolio
- Managing contracts and Replenishment activities
- Prestige 96 is a private equity fund owned by CVCI & NBGI
- It is No1 confectionery company FMCG in Bulgaria, producing wafers, sponge cakes and biscuits
- Website: www.prestige96.bg
Supply chain and Demand Planning Manager
Prestige 96
02.2012 - 01.2013
- Company Overview: Prestige 96 is a private equity fund owned by CVCI & NBGI
- It is No1 confectionery company FMCG in Bulgaria, producing wafers, sponge cakes and biscuits
- Website: www.prestige96.bg
- Management of all aspects of supply chain and demand planning
- Played a strategic role during the relocation of the factory facility
- Acted as liaison between the sales, marketing and supply planning teams in support of the S&OP process
- Determined complete demand plan using sales forecast as an input
- Determined gaps in demand/supply, gave solutions for those gaps to fulfil customer needs
- Communicated with stakeholders regarding any supply challenges and contingency planning
- Recommended stock replenishment levels in order to maximize customer service while mindful of working capital and shelf life implications
- Reviewed inventory reports from warehouses and conducted stock counts
- Prepared periodic reports for inventories in transit, expired and requiring reprocessing at the factory
- Oversaw the local relationships with third party supply chain providers
- Prestige 96 is a private equity fund owned by CVCI & NBGI
- It is No1 confectionery company FMCG in Bulgaria, producing wafers, sponge cakes and biscuits
- Website: www.prestige96.bg
Supply chain and Demand Planning
Star Foods Bulgaria, a company of Pepsi Co Inc.
11.2008 - 02.2012
- Company Overview: Star Foods Bulgaria is a subsidiary of PepsiCo, focusing on food production and distribution
- Website: www.pepsico.com
- Planning the stock of the distribution centres in Bulgaria
- Responsible for owning forecast creation by partnering with marketing and sales teams to ensure demand consensus process delivers an agreed upon, workable, volume forecast; ensures gaps and overlaps are addressed, and scenarios are completed
- Developed and maintained measurable key performance indicators to ensure key company targets are being met
- Assembled and analysed all data pertinent to creating the sales forecast (historical sales, market trends, seasonality, promotions, and POS information)
- Responsible for the local transportation and managing the deliveries from Romania and Turkey
- Supported as a key SAP user the implementation of a new ERP system in the Balkan region
- During the absence of the Warehouse manager organized the warehouse activities as monthly inventory, picking/ordering processes, reporting the Warehouse KPI to Regional Supply chain Director and management the warehouse team in Sofia (12 employees)
- Star Foods Bulgaria is a subsidiary of PepsiCo, focusing on food production and distribution
- Website: www.pepsico.com
Logistics & Freight
Navan Ltd
01.2006 - 11.2008
- Company Overview: Navan Ltd is a logistics and freight forwarding company specializing in road transport and forwarding across Europe
- Website: Not provided
- Navan Ltd is a logistics and freight forwarding company specializing in road transport and forwarding across Europe
- Website: Not provided
Education
CMI Level 7 Diploma - Strategic Management and Leadership
01.2018
EMBA -
University of Sheffield
UK01.2017
CIPS Diploma - Supply chain and Procurement
01.2015
APICS certificated - Warehouse management
Skills
- Supply chain management
- Logistics optimization
- Transport negotiation
- KPI tracking
- Inventory management
- Strategic planning
Keywords
- Good leadership skills
- Strong analytical skills
- Process analysis and optimization
- Creation of supply chains
- Preparation of budgets and forecasts
- International corporation
Timeline
Global Distribution Manager for online deliveries
JYSK
10.2023 - 03.2025
Administration and Supply chain Manager SEE Region
JYSK
06.2018 - 10.2023
Customer Relations, Invoicing and Logistics Manager
Prestige 96
09.2013 - 06.2018
Procurement Raw Materials and Services- Buyer
Prestige 96
01.2013 - 09.2013
Supply chain and Demand Planning Manager
Prestige 96
02.2012 - 01.2013
Supply chain and Demand Planning
Star Foods Bulgaria, a company of Pepsi Co Inc.
11.2008 - 02.2012
Logistics & Freight
Navan Ltd
01.2006 - 11.2008
CMI Level 7 Diploma - Strategic Management and Leadership
EMBA -
University of Sheffield
CIPS Diploma - Supply chain and Procurement
APICS certificated - Warehouse management
Similar Profiles
Yatin SharmaYatin Sharma
Assistant Store Manager at JYSKAssistant Store Manager at JYSK
Linda DeederLinda Deeder
Retail Sales Associate at JyskRetail Sales Associate at Jysk
Armands MurnieksArmands Murnieks
Retail keyholder at JyskRetail keyholder at Jysk