Plamen Neychev
Technical Operations Manager
Sofia, Bulgaria
Summary
Excellent reputation for resolving problems and improving customer satisfaction. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Encouraging manager with talents for collaboration, dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
24
24
years of professional experience
5
5
years of post-secondary education
3
3
Languages
Work History
Technical Resources Planning Manager
Cordeel Bulgaria AD
Sofia
04.2015 - Current
- Improved operations through consistent hard work and dedication.
- Carried out day-to-day duties accurately and efficiently.
- Identified issues, analyzed information and provided solutions to problems.
- Developed team communications and information for meetings.
- Used coordination and planning skills to achieve results according to schedule.
Operations Manager
MILLER DEVELOPMENTS (UK) & RAIFFEISEN PROPERTY MANAGEMENT BULGARIA
Varna
09.2008 - 03.2015
- Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
- Prepared annual budgets with controls to prevent overages.
- Worked in matrix management environment with oversight of contracted parties, operations, finance, human resources, safety and compliance.
- Advanced KPIs to achieve key business goals and objectives.
- Spearheaded department training to enhance employee performance and boost employee productivity.
- Collaborated cross-functionally to refine procedures, devise best practices and enforce quality metrics.
- Partnered with vendors and suppliers to effectively manage and budget.
- Identified procedure or process changes required to improve performance and productivity.
- Planned and resourced personnel and logistics for operations component exercises resulting in highly trained personnel ready to act quickly in critical roles.
- Reviewed operations reports to understand numbers and trends.
- Developed systems to track and log work issues.
- Built and reviewed master service agreements to simplify and streamline contract negotiation process.
- Evaluated suppliers to maintain cost controls and improve operations.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications and missed deadlines.
- Identified and resolved unauthorized, unsafe or ineffective practices.
Naval Officer
BULGARIAN NAVY
VARNA
09.1998 - 09.2008
- Handled administrative requirements, maintained records and submitted operational reports.
- Oversaw teams planning, implementing and realigning field and base operational strategies.
Education
Master of Engineering - Naval Communications
Naval Academy
Varna 09.1993 - 09.1998
Skills
Multitasking Abilities
Teamwork and Collaboration
Self-Motivated
Dependable and Responsible
Timeline
Technical Resources Planning Manager
Cordeel Bulgaria AD
04.2015 - Current
Operations Manager
MILLER DEVELOPMENTS (UK) & RAIFFEISEN PROPERTY MANAGEMENT BULGARIA
09.2008 - 03.2015
Naval Officer
BULGARIAN NAVY
09.1998 - 09.2008
Master of Engineering - Naval Communications
Naval Academy
09.1993 - 09.1998