Pietro D`Onghia
Office Manager & Team Leader
Sofia
Summary
Experienced with office administration, including managing daily operations and ensuring smooth workflows.
Utilizes organizational and leadership skills to maintain efficiency and support team productivity.
Knowledge of office software, scheduling, and resource allocation to drive operational success.
Consistently involved in recruitment processes including sourcing, interviewing, and onboarding.
Overview
10
10
years of professional experience
2
2
Certifications
Work History
Office Manager
Credit Glorious Property Holdings Ltd.
04.2024 - 12.2024
Digital Service Specialist / Honda Motor Europe
Concentrix
04.2022 - 03.2024
Operations Manager EMEA - Google Street View
Google
10.2017 - 09.2021
Customer Service Team Lead
TELUS International Europe
03.2016 - 08.2017
Marketing Project Coordinator
Google
03.2015 - 03.2016
Education
High School Diploma - Maritime Studies
IPSIA ARCHIMEDE
Skills
- Oracle E-Business Suite
- Customer Satisfaction
- Business Relationship Management
- Problem Solving
- Stakeholder Management Strategy
- Decision-Making
- Operations Administration
- General Office Work
- Corporate Recruiting
- Business Advisor
- AT&T Business Direct
- Project Management
- Zendesk
- Jira
- Time Management
- ServiceNow
- Microsoft Dynamics CRM
- Salesforce Case Management
Training
- Certified Lifeguard
- First Aid & CPR (Adult and Child)
- Emergency response and rescue
- First aid administration
- Water safety and surveillance
Certification
University of California, Irvine - The Paul Merage School of Business / Project Management: The Basics for Success
Timeline
Office Manager
Credit Glorious Property Holdings Ltd.
04.2024 - 12.2024
Digital Service Specialist / Honda Motor Europe
Concentrix
04.2022 - 03.2024
Operations Manager EMEA - Google Street View
Google
10.2017 - 09.2021
Customer Service Team Lead
TELUS International Europe
03.2016 - 08.2017
Marketing Project Coordinator
Google
03.2015 - 03.2016
High School Diploma - Maritime Studies
IPSIA ARCHIMEDE
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