Petar Petrov
Sofia
Summary
Growth seeker looking to satisfy and improve company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to self-improve and reach the best.
Overview
5
5
years of professional experience
Work History
Junior CS Agent With English
Sofia Stars
Sofia
2023.07 - Current
- Working as a live chat customer support agent.
- Working with lots and casino and sports customers.
- Serving up to 4 live chats at the same time.
- Working with both - live chat and email tickets.
- Trained to work with customers with additional gaming license.
- Trained to credit the players specific kinds of bonuses.
- Trained to close and reopen non-VIP player's accounts.
Sales Consultant Manager
JAG
Sofia
2021.03 - 2023.06
- Submission of requests of companies
- Reception(requests) of goods from different companies
- Work and payments with customers with customers, sales representatives, distributors and owners of various companies
- Training of newcomers
- Implementation of full control of all goods in the store (expiry dates, prices, etc.)
Assistant Merchandiser
Fantasctico group
Sofia
2020.06 - 2021.03
- Leading a team of 20 - 25 people
- Organizing the overall work of the sector
- Preparing food according to a previously prepared recipe and menu
- Monitoring the availability of goods and preparing requests to companies
- Monitoring the quality of the product, expiration date and its proper storage
- Training of newcomers
Sales Consultant
Fantastico group
Sofia
2019.10 - 2020.06
Remote Sales Associate
VoxOn International
Sofia
2018.11 - 2019.08
- Activity related to outsourcing
- Direct telephone sales of tariff plans, smartphones, tablets with data cards and mobile TV to customers
- Working with a specific software of the company
Education
Some College (No Degree) - Library And Information Science
Sofia University
Sofia, Bulgaria2020-01
Some College (No Degree) - Public Administration
Veliko Tarnovo University
Veliko Tarnovo, Bulgaria2017-02
High School Diploma -
Tsar Simeon Veliki High School
Vidin, Bulgaria2015-06
Skills
- Lead Prospecting
- Schedule Management
- Public Speaking
- Positive Attitude
- Organizational Skills
- Strong Communication Abilities
- Critical Thinking
Timeline
Junior CS Agent With English
Sofia Stars
2023.07 - Current
Sales Consultant Manager
JAG
2021.03 - 2023.06
Assistant Merchandiser
Fantasctico group
2020.06 - 2021.03
Sales Consultant
Fantastico group
2019.10 - 2020.06
Remote Sales Associate
VoxOn International
2018.11 - 2019.08
Some College (No Degree) - Library And Information Science
Sofia University
Some College (No Degree) - Public Administration
Veliko Tarnovo University
High School Diploma -
Tsar Simeon Veliki High School