Petar Petrov
Sofia
Summary
Growth seeker looking to satisfy and improve company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to self-improve and reach the best.
Overview
5
5
years of professional experience
Work History
Junior CS Agent With English
Sofia Stars
Sofia
07.2023 - Current
- Working as a live chat customer support agent.
- Working with lots and casino and sports customers.
- Serving up to 4 live chats at the same time.
- Working with both - live chat and email tickets.
- Trained to work with customers with additional gaming license.
- Trained to credit the players specific kinds of bonuses.
- Trained to close and reopen non-VIP player's accounts.
Sales Consultant Manager
JAG
Sofia
03.2021 - 06.2023
- Submission of requests of companies
- Reception(requests) of goods from different companies
- Work and payments with customers with customers, sales representatives, distributors and owners of various companies
- Training of newcomers
- Implementation of full control of all goods in the store (expiry dates, prices, etc.)
Assistant Merchandiser
Fantasctico group
Sofia
06.2020 - 03.2021
- Leading a team of 20 - 25 people
- Organizing the overall work of the sector
- Preparing food according to a previously prepared recipe and menu
- Monitoring the availability of goods and preparing requests to companies
- Monitoring the quality of the product, expiration date and its proper storage
- Training of newcomers
Sales Consultant
Fantastico group
Sofia
10.2019 - 06.2020
Remote Sales Associate
VoxOn International
Sofia
11.2018 - 08.2019
- Activity related to outsourcing
- Direct telephone sales of tariff plans, smartphones, tablets with data cards and mobile TV to customers
- Working with a specific software of the company
Education
Some College (No Degree) - Library And Information Science
Sofia University
Sofia, Bulgaria01-2020
Some College (No Degree) - Public Administration
Veliko Tarnovo University
Veliko Tarnovo, Bulgaria02-2017
High School Diploma -
Tsar Simeon Veliki High School
Vidin, Bulgaria06-2015
Skills
- Lead Prospecting
- Schedule Management
- Public Speaking
- Positive Attitude
- Organizational Skills
- Strong Communication Abilities
- Critical Thinking
Timeline
Junior CS Agent With English
Sofia Stars
07.2023 - Current
Sales Consultant Manager
JAG
03.2021 - 06.2023
Assistant Merchandiser
Fantasctico group
06.2020 - 03.2021
Sales Consultant
Fantastico group
10.2019 - 06.2020
Remote Sales Associate
VoxOn International
11.2018 - 08.2019
Some College (No Degree) - Library And Information Science
Sofia University
Some College (No Degree) - Public Administration
Veliko Tarnovo University
High School Diploma -
Tsar Simeon Veliki High School
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