Pamela Ivanova
Student
Sofia
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
2
2
years of professional experience
5
5
years of post-secondary education
3
3
Languages
Work History
Office Assistant
NZOK
Sofia
09.2022 - Current
- Completed clerical tasks such as filing, copying, and distributing mail.
- Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
- Ordered office supplies and kept office stocked with needed resources to operate smoothly.
- Organized events and meetings to maximize capacity and keep event venues running smoothly.
- Collaborated with various departments to complete assigned tasks.
- Prepared and edited documents to produce precise, accurate and professional communication.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Coordinated and scheduled meetings and appointments.
- Promptly received and forwarded incoming communications, such as phone calls, emails and letters, to appropriate staff.
- Edited and proofread documents for accuracy and completeness.
- Reviewed files, records and other documents to obtain information to respond to requests.
Call Center Operator
Concord Sale
Sofia
05.2022 - 06.2022
- Promoted available products and services to customers during service, account management, and order calls.
- Recommended products to customers, thoroughly explaining details.
- Assisted customers by answering questions and responding to inquiries.
- Attended telephone skills and program information training sessions to boost aptitude.
Sales Consultant
Ekomama
Sofia
05.2021 - 04.2022
- Maintained organized, presentable merchandise to drive continuous sales.
- Fulfilled orders and sourced products to meet rigorous customer delivery schedules.
Education
High School Diploma - Foreign Languages Education
56. Secondary School “Prof. Konstantin Irechek”
Sofia 09.2017 - 05.2022
Skills
Spreadsheet management
Timeline
Office Assistant
NZOK
09.2022 - Current
Call Center Operator
Concord Sale
05.2022 - 06.2022
Sales Consultant
Ekomama
05.2021 - 04.2022
High School Diploma - Foreign Languages Education
56. Secondary School “Prof. Konstantin Irechek”
09.2017 - 05.2022
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