Daniel Ivanov
Steward
Varna
Summary
Supportive Steward experienced supporting culinary and service teams. Effective and efficient in areas of dish washing, sanitation, customer service and cleanliness. Over 4 years of experience in fast-paced environments. Quality communication skills giving articulate instruction and working collectively.
Overview
11
11
years of professional experience
4
4
years of post-secondary education
9
9
Certifications
4
4
Languages
Work History
Steward
Matrix Ship Management
04.2023 - 08.2023
- Followed company safety and security policies and procedures when reporting maintenance needs and unsafe work conditions.
- Maintained swift pace of work to meet business demands for cleaning and supplies storage.
- Scraped, washed and efficiently restacked dishware, utensils, and glassware to keep kitchen ready for customer demands.
- Documented kitchen inventory by reviewing stock and counting items.
- Utilized proper storage bins to organize and transport kitchen equipment to stewarding room for storage purposes.
- Checked recycling cans, removed garbage and put recyclables in correct bin.
- Stepped into additional roles during busy times to boost coverage of important stations.
- Tasked with removal of garbage and refuse, mopping and sweeping floors and washing walls.
- Delivered exceptional guest experiences through attentive service and quick response to issues.
SHIP STEWARD
VIKING
03.2022 - 07.2022
- Cultivated interpersonal skills by building positive relationships with others.
- Exercised leadership capabilities by successfully motivating and inspiring others.
- Gained strong leadership skills by managing projects from start to finish.
- Developed strong organizational and communication skills through coursework and volunteer activities.
- Proven ability to develop and implement creative solutions to complex problems.
- Delivered services to customer locations within specific timeframes.
- Proven ability to learn quickly and adapt to new situations.
- Passionate about learning and committed to continual improvement.
- Proved successful working within tight deadlines and a fast-paced environment.
GROUND STEWARD
HOTEL MADARA
03.2019 - 09.2019
- Maintained cleanliness of all rooms and sanitized surfaces. -Made beds and changed linens. -Cleaned guest bathrooms and sanitized them. -Greeted guests upon arrival and departure. -Ensured guest comfort by responding promptly to requests.
- Improved passenger comfort by distributing pillows and other items and managing noise environment.
- Provided customers with information on routes, timetables or concourses.
- Assisted passengers needing medical assistance by performing CPR and basic first aid.
- Explained rules to passengers and helped correctly transfer between lines.
GROUND STEWARD/GROUND STEWARDESS
HOTEL ASTOR GARDEN
06.2018 - 01.2018
- Maintained cleanliness of all rooms and sanitized surfaces -Made beds and changed linens. -Cleaned guest bathrooms and sanitized them. -Greeted guests upon arrival and departure. -Ensured guest comfort by responding promptly to requests.
LIFE GUARD
HOTEL LUNA
04.2014 - 10.2017
- Monitored safety of guests in and around swimming pool.
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Observed weather and water conditions and alerted visitors to potential dangers, storms, and rip currents.
- Maximized customer satisfaction by greeting pool patrons with courtesy and resolving issues promptly.
- Cleared pool areas of debris and hazardous objects to increase safety.
- Responded to patron incidents in professional and timely manner.
- Maintained order and cleanliness at swimming pool and surrounding areas to uphold hygiene standards.
LIFE GUARD
HOTEL INTERNATIONAL
05.2012 - 09.2012
Education
SECONDARY EDUCATION -
Al.S.Pushkin
09.2006 - 05.2010
Skills
Communicationundefined
Communication Skills
- Good written and verbal communication skills
- Ability to Work Under Pressure
- Adaptability
- Friendliness and Respect
Personal Information
- Date of Birth: 02/27/1991
- Gender: Male
- Nationality: Bulgarian
Certification
Basic Safety Training
Timeline
Level 2 HACCP for Catering and Retail
05-2023
Steward
Matrix Ship Management
04.2023 - 08.2023
Proficiency in Survival Craft and Rescue Boat Other Than Fast Rescue Boat
02-2023
Training In Passenger Ship Crowd Management
01-2023
Crisis Management And Human Behaviour Training
01-2023
Safety Training For Personnel Providing Direct Services To Passengers In Passenger Spaces
01-2023
Training In Passenger And Cargo Safety And Hull Integrity
01-2023
Training In Marine Environmental Awareness
09-2022
Basic Safety Training
07-2022
Training For Seafares With Designated Security Duties
07-2022
SHIP STEWARD
VIKING
03.2022 - 07.2022
GROUND STEWARD
HOTEL MADARA
03.2019 - 09.2019
GROUND STEWARD/GROUND STEWARDESS
HOTEL ASTOR GARDEN
06.2018 - 01.2018
LIFE GUARD
HOTEL LUNA
04.2014 - 10.2017
LIFE GUARD
HOTEL INTERNATIONAL
05.2012 - 09.2012
SECONDARY EDUCATION -
Al.S.Pushkin
09.2006 - 05.2010
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