OLENA PRASOLOVA
+359886602965
Dubai
Summary
Experienced with salon operations and team leadership. Utilizes skills in staff training, scheduling, and inventory management to maintain smooth workflow. Track record of enhancing customer satisfaction and ensuring high standards of service.
Works with clients to determine requirements, making good sells and provide excellent service. High performing sales professional recognised with years of experience in luxury industry.
Extensive outside sales experience with proven ability to manage and grow customer relationships to expand customer base. Superior time management and organisational skills.
Overview
22
22
years of professional experience
3
3
Certificates
4
4
Languages
1970
1970
years of post-secondary education
Work History
Nail Technician
Bulgaria
10.2025 - 01.2026
- Oversaw salon employee performance, facility cleanliness, and sales.
- Maintained general appointment calendar and set shift schedules.
- Managed cash flow, business transactions, banking, and accounting processes.
- Controlled inventory by tracking expenses, purchases, and shelf stock.
- Established a positive workplace culture that fostered teamwork, open communication, and professional growth among staff members.
- Built business through commitment to excellent customer service, resulting in customer loyalty and retention.
Makeup Artist
D&G Dubai
05.2025 - 10.2025
- Prepared skin for makeup application by cleaning, moisturizing and priming.
- Increased customer loyalty through exceptional service and tailored makeup applications.
- Advised clients on proper skincare routines, promoting healthy skin as the foundation for flawless makeup application.
- great sales and customer service
Makeup Artist Fragrances Expert (freelancer)
Dubai, United Arab Emirates
03.2022 - 04.2025
- Enhanced client satisfaction by providing personalized makeup consultations and product recommendations.
- Demonstrated and explained use of different beauty products to educate customers.
- Worked closely with fellow Makeup Artists to share knowledge, elevating overall team expertise in various techniques.
- Sanitized makeup tools to avoid spread of infection.
- making sales of products and reaching target
Sales Representative
B MORE Bugatti
10.2014 - 02.2020
- Working with luxury multi brands of famous designers(Philipp Plain, Zac Posen, Badgley Mishka, Iceberg, Versus Versace, Just Cavalli)
- Directed customers in store, providing information, specifications and pricing details.
- Helped customers make purchase decisions by highlighting features, communicating functions and recommending products best suited to their needs.
- Ensured customer retention by providing proactive, helpful, attentive and friendly service.
- Working with cosmetics as make up artist with Switzerland brand Monta Rosa
- Rotated stock on shelves, reducing stock waste and minimising store losses.
- Working with team to making sales goals
- Contacted current and potential clients to promote upsell and cross sell items and services
Manager of Sales
import gas
05.2007 - 05.2014
- Increased profitability by developing pipelines utilising multiple marketing channels and sales strategies.
- Maintained friendly and professional customer interactions.
- Resolved complaints by exchanging merchandise, refunding money and adjusting bills to achieve customer retention.
- Managed relationship building between company and high-paying clients, completing regular visits and providing loyalty discounts.
- Created strategic sales plans, designed to increase sales, customer loyalty and market awareness.
- Planned and executed promotional in store events to increase business and sales revenues.
- Mentored employees in successful selling techniques and encouraged cross-selling additional products and services.
- Forecasted product sales and achieved quarterly and annual sales objectives.
- Monitored sales team performance and provided training to help reach targets.
- Profiled, targeted and prospected territory within and beyond existing customer base to expand reach and revenue.
Magazine Journalist
Business invest
04.2004 - 05.2007
- Kept strong knowledge of journalism laws and ethics, maintaining cultural sensitivity across diverse range of issues.
- Interviewed people from range of different circumstances and background, building rapport quickly to receive insightful answers.
- Recorded interviews and meetings using shorthand and technical equipment for future reference.
- Worked closely with news team, photographers and editors.
Education
Diploma of Higher Education - Journalism
Ukranian School
KievSkills
Microsoft Excel, World
Certification
Make up artist
Timeline
Nail Technician
Bulgaria
10.2025 - 01.2026
Makeup Artist
D&G Dubai
05.2025 - 10.2025
Makeup Artist Fragrances Expert (freelancer)
Dubai, United Arab Emirates
03.2022 - 04.2025
Sales Representative
B MORE Bugatti
10.2014 - 02.2020
Manager of Sales
import gas
05.2007 - 05.2014
Magazine Journalist
Business invest
04.2004 - 05.2007
Diploma of Higher Education - Journalism
Ukranian School
Languages
English
Full Professional
Russian
Native or Bilingual
Ukrainian
Native or Bilingual
Arabic
Limited Working
Education
other