OGYUN DEMIRDZHI

MANAGER

Burgas

Summary

Adept at driving operational excellence, I spearheaded a team at CITO TECHNOLOGY AND INTERNET SERVICES LTD, enhancing customer satisfaction and safety measures. My strategic planning and team leadership skills led to notable performance improvements and cost efficiencies, directly impacting the bottom line and fostering robust business development.

Experienced with team leadership, strategic planning, and operational management. Utilizes effective communication and organizational skills to drive project success. Track record of fostering productive work environments and achieving set goals.

Overview

years of professional experience

Work History

Manager

CITO TECHNOLOGY AND INTERNET SERVICES LTD

12.2020 - Current

Managed and motivated employees to be productive and engaged in work.
Accomplished multiple tasks within established timeframes.
Maximized performance by monitoring daily activities and mentoring team members.
Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Controlled costs to keep business operating within budget and increase profits.
Developed and maintained relationships with customers and suppliers through account development.
Improved safety procedures to create safe working conditions for workers.
Organized professional development programs for staff, leading to improved performance and skill sets.

Education

UNDERGRADUATE PROGRAM - AIRCRAFT MAINTENANCE ENGINEER

KOCAELI UNIVERSITY

04.2001 -

Skills

Team leadership

Operations management

Strategic planning

Decision-making

Time management

Business development

Financial management

Project management

Expense tracking

Business planning

Budget control

Timeline