Nina Yankova

• Coordinate communication between internal departments and external partners, facilitating smooth execution of end-to-end supply chain activities.
• Collaborate with cross-functional teams to drive continuous improvement initiatives in the supply chain process.
• Analize,calculated the quantities and allocation of the articles needed the be ordered;
• Coordinate supply orders to meet consumer demand and minimize costs of storing and transporting goods.

• Customer service- Cocoa and chocolate
• Supply chain
• Generated orders in JDE and supported of order related documents using knowledge of local legislation, local documentation;
• Managed multiple priorities successfully, meeting tight deadlines without sacrificing quality of work.
• Identified potential obstacles in the order management internal process and worked with other functions and customer-facing customer service representatives to take corrective actions using basic analytical capabilities.

Trade Flow coordinator 05.2023-12.2023

Prepare documentation for trade and capital markets group counterparties and review shipping documentation
Ensure payment is made to the counterparties in line with the trade and capital markets group and the company policies and procedures
Collate business trade flow patterns, volume, details, and involvement in coordinating flows that are available for use

• Developed and maintain strategic long-term trusting relationships with high-volume clients to accomplish organic growth and long-term company objectives;
• Researched key customer wants and needs;
• Suggested solutions that answer clients needs and wants;
• Ensured the ordered products are delivered in a timely manner
• Resolved customers' complaints in an effective and respectful way;
• Managed basic logistic processes;

• Set sales targets and implement incentives
• Provided accurate sales forecasts and allocated resources so targets are met
• Managed a network of vendors and suppliers
• Maintained excellent relationships with customers that are built on trust, and encouraged the rest of the sales team to follow this example
• Kept up-to-date with advancements in marketing
• Provided product demonstrations to staff and clients, and took the lead in resolving complaints

• Created a monthly schedule of working shifts for department officials
• Drew analyses, reports, and other developments in the management of revenue from tolls and authorization;
• Streamlined customs clearance process for legitimate travelers, reducing wait times at ports of entry.
• Ensured accurate collection of duties and taxes on imported goods through meticulous record-keeping procedures related to tariffs classifications.
• Collaborated with local and federal law enforcement agencies to apprehend criminals attempting to cross borders illegally.