NIKOLAY YANKOV
Security Analyst
Sofia
Summary
I thrive on protecting systems from ever-evolving threats. I am deeply motivated by the challenge of detecting, analyzing, and mitigating security risks to ensure a safer digital world.I continuously seek to expand my expertise in ethical hacking, automation, and security best practices.
Overview
10
10
years of professional experience
7
7
years of post-secondary education
2
2
Languages
Work History
Security Analyst
Integrity360
04.2022 - Current
- Processing security Incidents from our customers on different platforms - Trellix ePO and EDR, Microsoft Defender, Sophos Central Console and XDR, Rapid7, and Crowdstrike.
- Working on the customer enjoinment like isolating machines, creating exclusions, updating repositories etc.
- Monitor and process security incidents for global clients across multiple platforms.
- Provide in-depth analysis and recommendations for cybersecurity threats and vulnerabilities.
- Work with advanced security tools to detect and mitigate risks effectively.
- Assist in enhancing security policies and best practices within the company.
VIP Executive Support
Paysafe Group
03.2020 - 03.2022
- Direct point of contact with VIP customers over the phone, email, and chat regarding issues and requests about their online wallet payment accounts
- Served as the main point of contact for VIP clients, ensuring a seamless customer experience.
- Resolved complex financial and security-related issues with a high level of professionalism.
- Developed strong client relationships, leading to increased loyalty and retention.
Microsoft Billing Support Agent
Tek-Experts
01.2019 - 02.2020
- Handling Technical and Billing Azure Cloud requests with Remote Sessions
- Provided technical and billing support for Azure Cloud services through remote sessions.
- Assisted clients in optimizing cloud billing and subscriptions.
Client Retention Agent
ES Bright Consultant
04.2018 - 11.2019
- Communicating with existing clients of the investment firm and building relationships that ensure additional deposits and ongoing interest with our company
Sales Agent
ES Bright Consultant
10.2016 - 04.2018
- Reaching out to leads (potential clients) offering financial services through our brokerage firm and converting the clients to depositors with the company
Sales Agent
Queste LTD
06.2016 - 10.2016
- Sales agent for financial services
Machine Operator
Yazaki Corp
01.2015 - 01.2016
- Operating on machines for car installations
- Teaching and Training and practice supervising interns from Germany, France, Russia in English
Education
Certificate for Software Testing (QA) - Software Testing
Soft Academy
06.2021 - 12.2021
Fire Safety and National Security - undefined
Varna Free University
02.2022 - Current
High School Diploma - Building Technician Degree
PHSKF- Kolio Ficheto
09.2009 - 07.2013
Skills
Leadership Skills
undefinedTimeline
Security Analyst
Integrity360
04.2022 - Current
Fire Safety and National Security - undefined
Varna Free University
02.2022 - Current
Certificate for Software Testing (QA) - Software Testing
Soft Academy
06.2021 - 12.2021
VIP Executive Support
Paysafe Group
03.2020 - 03.2022
Microsoft Billing Support Agent
Tek-Experts
01.2019 - 02.2020
Client Retention Agent
ES Bright Consultant
04.2018 - 11.2019
Sales Agent
ES Bright Consultant
10.2016 - 04.2018
Sales Agent
Queste LTD
06.2016 - 10.2016
Machine Operator
Yazaki Corp
01.2015 - 01.2016
High School Diploma - Building Technician Degree
PHSKF- Kolio Ficheto
09.2009 - 07.2013
Similar Profiles
Ronan KellyRonan Kelly
Group Head of Sales at Integrity360Group Head of Sales at Integrity360
Momchil PenchevMomchil Penchev
Account Manager/Sales Specialist at Integrity360Account Manager/Sales Specialist at Integrity360
Mariateresa BorzaMariateresa Borza
Global HR Manager at Advantio-Integrity360Global HR Manager at Advantio-Integrity360
Dima HristovaDima Hristova
Operations Manager II at ConcentrixOperations Manager II at Concentrix
Raya SlavovaRaya Slavova
Game Presenter at Maple MediaGame Presenter at Maple Media