Nikolay Georgiev
Vratsa,06
Summary
Dynamic professional with proven expertise in customer service and time management, honed at Nike Factory Store and HUBEV. Excelled in building customer relationships and streamlining operations, significantly enhancing client satisfaction and operational efficiency. Skilled in problem-solving and teamwork, adept at meeting diverse client needs and improving team performance.
Overview
1
1
year of professional experience
Work History
Sales Associate
Nike Factory Store
06.2024 - 09.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
Warehouse Worker
HUBEV
06.2023 - 09.2024
- Loaded, unloaded, and moved material to and from storage and production areas.
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
- Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.
- Ensured accurate order fulfillment by diligently cross-checking pick lists against packed items for consistency.
Education
High School Diploma -
English High School "Yoan Ekzarh"
Vratsa05-2023
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
- Listening Skills
- Excellent people skills
- Relationship Building
- Client Service
- Customer Needs Assessment
Sports
In my free time my main goal is to keep my body in motion and try to be as active as possible. I enjoy practicing multiple sports such as tennis, football and running.
Languages
Bulgarian
Native language
English
Advanced
C1
German
Elementary
A2
Timeline
Sales Associate
Nike Factory Store
06.2024 - 09.2024
Warehouse Worker
HUBEV
06.2023 - 09.2024
High School Diploma -
English High School "Yoan Ekzarh"
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