Nevena Beneva
Looking For Entry Level Office Job
Upper Holloway,London
Summary
Versatile Business Management graduate with a proven track record of excellence across roles such as Business Development Consultant, Assistant Manager at Pizza Hut, and Hotel Receptionist. Drawing on academic achievements from the University of Westminster in the UK and the High School of Mathematics in Bulgaria, honed analytical and critical thinking skills essential for a thriving career in business administration.
Known for navigating challenging job demands and strict deadlines with ease, commitment to delivering top-tier work is unwavering. Beyond professional achievements, background as a competitive athlete representing the Bulgarian National team in the 400m hurdles is a testament to determination and drive.
Now poised to transition into an office administration role, eager to leverage diverse skill sets and contribute to team success. Actively seeking entry-level positions where varied experiences can be applied to make an immediate and meaningful impact.
Overview
2
2
years of professional experience
8
8
years of post-secondary education
1
1
Language
Work History
Business Development Consultant
Westminster Business Consultants
London
09.2022 - 05.2023
Assistant Store Manager
Pizza Hut
London
07.2022 - 03.2023
- During my role as Assistant Manager at Pizza Hut, I optimized operations, managing over 50 daily calls and enhancing data entry efficiency. In tandem with crafting weekly schedules aligned with sales forecasts, implementing effective stock management practices, and leading a motivated team to achieve shared goals, my initiatives resulted in elevating the store's rating by 1 star. Moreover, I successfully spearheaded strategies that contributed to a notable 10% increase in sales during my tenure, showcasing my commitment to exceeding KPI targets and driving overall success.
Shift Manager
Pizza Hut
London
04.2022 - 07.2022
Hotel Receptionist
Imperial London Hotels
London
07.2021 - 02.2022
- Commencing my role, I warmly welcomed and bid farewell to guests, ensuring a positive experience. Collaborating seamlessly with the housekeeping team, I upheld high standards for clean and well-maintained rooms. Additionally, I coordinated with taxi drivers for guest transportation needs. To streamline these tasks efficiently, I utilized specialized hotel software, contributing to a well-organized and guest-centric environment.
- Answered phone within 30 seconds throughout shift, closely following strict guidelines for customer service and satisfaction
- Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel
- Resolved service-related problems and documented actions in system
Education
Bachelor of Arts - Business Management (Entrepreneurship)
University of Westminster
London, United Kingdom 09.2020 - 06.2023
High School Diploma -
High School of Mathematics "Dr Petar Beron"
Varna, Bulgaria 09.2015 - 06.2020
Skills
Customer Retentionundefined
Timeline
Business Development Consultant
Westminster Business Consultants
09.2022 - 05.2023
Assistant Store Manager
Pizza Hut
07.2022 - 03.2023
Shift Manager
Pizza Hut
04.2022 - 07.2022
Hotel Receptionist
Imperial London Hotels
07.2021 - 02.2022
Bachelor of Arts - Business Management (Entrepreneurship)
University of Westminster
09.2020 - 06.2023
High School Diploma -
High School of Mathematics "Dr Petar Beron"
09.2015 - 06.2020
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