Nataliya Ivanova
Sofia
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
18
18
years of professional experience
12
12
years of post-secondary education
2
2
Certifications
Work History
Sales Manager and Business Development
DSK Bank Commercial Factoring Department
4 2022
- Currently in the role of sales manager, provides factoring services to existing and new customers
- Maintains customer relationship and monitors customer needs
- Actively supports the corporate client relationship department in attracting and retaining new clients, structuring new factoring deals, and deal negotiations
- Prepare all necessary documents on factoring limits including relationship analysis between debtor and borrower
- Prepares client financial analysis and proposal for risk limits
- Create and submit factoring offers.
Clients and Debtors Relations officer
DSK Bank Commercial Factoring Department
03.2020 - 04.2022
- Factoring operations - daily processing of factoring products, payment handling, documentation due diligence
- Ensure proper controls to minimize the operational risks
- Monitor and manage debt management activities including collection and follow-up procedures to control the overdues and losses arising out of it
- Took leading part in training the team to work on Ultimate system after DSK factoring took over Express clients
- Main point of contact in team for issues with Ultimate system
- Main point of contact for customer questions about statement documents and transactions.
Sr Sales and Marketing Coordinator
Actavis EAD
08.2019 - 02.2020
- Monitoring the implementation of the budget
- Preparation and monitoring of the receipt of documents.
Operations expert
Unicredit Factoring EAD
07.2012 - 08.2019
- Processing of incoming requests for advanced payments
- Processing received payments, allocation to invoices and proceeding with the outgoing payments to finish the cycle.
Senior specialist in customer service
Raiffeisenbank
01.2008 - 06.2012
- Sales of banking products and services
- Performing daily bank operations.
Senior bank employee customer service
Central Cooperative Bank
06.2005 - 01.2008
- Consulting and offering all bank products
- Making non-cash payment operations
- Bank cards and account service.
Trainee - directorate "Estimates and management of the Cash flows of the SB"
Bulgarian National Bank
08.2004 - 09.2004
Education
Master's degree - Strategic Management in pharmaceutical activities
Medical University - Sofia
10.2018 - 04.2021
Bachelor's degree - Business administration
University of National and World Economy - Sofia
09.2000 - 05.2005
Professional - Banking and insurance business
Commercial banking High School - Sofia
09.1993 - 05.1998
Skills
Precise working with commercial banking products and processes
Strong attention to detail
Ability to analyze data, analyzing financial statements
Knowledge of accounting practices
Time management
Customer oriented
Good mentor and trainer
Certification
Silver Diploma Intermediate Course on Factoring FCI Career Path - Level 2
Personal Information
- Citizenship: Bulgaria
- Date of Birth: 05/24/80
- Gender: Female
- Driving License: B
Languages
Bulgarian
Native language
English
Upper intermediate
B2
Timeline
Clients and Debtors Relations officer
DSK Bank Commercial Factoring Department
03.2020 - 04.2022
Sr Sales and Marketing Coordinator
Actavis EAD
08.2019 - 02.2020
Master's degree - Strategic Management in pharmaceutical activities
Medical University - Sofia
10.2018 - 04.2021
Operations expert
Unicredit Factoring EAD
07.2012 - 08.2019
Senior specialist in customer service
Raiffeisenbank
01.2008 - 06.2012
Senior bank employee customer service
Central Cooperative Bank
06.2005 - 01.2008
Trainee - directorate "Estimates and management of the Cash flows of the SB"
Bulgarian National Bank
08.2004 - 09.2004
Bachelor's degree - Business administration
University of National and World Economy - Sofia
09.2000 - 05.2005
Professional - Banking and insurance business
Commercial banking High School - Sofia
09.1993 - 05.1998
Sales Manager and Business Development
DSK Bank Commercial Factoring Department
4 2022