Nataliya Ivanova
Sofia
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
18
18
years of professional experience
12
12
years of post-secondary education
2
2
Certifications
Work History
Sales Manager and Business Development
DSK Bank Commercial Factoring Department
4 2022
- Currently in the role of sales manager, provides factoring services to existing and new customers
- Maintains customer relationship and monitors customer needs
- Actively supports the corporate client relationship department in attracting and retaining new clients, structuring new factoring deals, and deal negotiations
- Prepare all necessary documents on factoring limits including relationship analysis between debtor and borrower
- Prepares client financial analysis and proposal for risk limits
- Create and submit factoring offers.
Clients and Debtors Relations officer
DSK Bank Commercial Factoring Department
03.2020 - 04.2022
- Factoring operations - daily processing of factoring products, payment handling, documentation due diligence
- Ensure proper controls to minimize the operational risks
- Monitor and manage debt management activities including collection and follow-up procedures to control the overdues and losses arising out of it
- Took leading part in training the team to work on Ultimate system after DSK factoring took over Express clients
- Main point of contact in team for issues with Ultimate system
- Main point of contact for customer questions about statement documents and transactions.
Sr Sales and Marketing Coordinator
Actavis EAD
08.2019 - 02.2020
- Monitoring the implementation of the budget
- Preparation and monitoring of the receipt of documents.
Operations expert
Unicredit Factoring EAD
07.2012 - 08.2019
- Processing of incoming requests for advanced payments
- Processing received payments, allocation to invoices and proceeding with the outgoing payments to finish the cycle.
Senior specialist in customer service
Raiffeisenbank
01.2008 - 06.2012
- Sales of banking products and services
- Performing daily bank operations.
Senior bank employee customer service
Central Cooperative Bank
06.2005 - 01.2008
- Consulting and offering all bank products
- Making non-cash payment operations
- Bank cards and account service.
Trainee - directorate "Estimates and management of the Cash flows of the SB"
Bulgarian National Bank
08.2004 - 09.2004
Education
Master's degree - Strategic Management in pharmaceutical activities
Medical University - Sofia
10.2018 - 04.2021
Bachelor's degree - Business administration
University of National and World Economy - Sofia
09.2000 - 05.2005
Professional - Banking and insurance business
Commercial banking High School - Sofia
09.1993 - 05.1998
Skills
Precise working with commercial banking products and processes
Certification
Silver Diploma Intermediate Course on Factoring FCI Career Path - Level 2
Personal Information
- Citizenship: Bulgaria
- Date of Birth: 05/24/80
- Gender: Female
- Driving License: B
Languages
Bulgarian
Native language
English
Upper intermediate
B2
Timeline
Clients and Debtors Relations officer
DSK Bank Commercial Factoring Department
03.2020 - 04.2022
Sr Sales and Marketing Coordinator
Actavis EAD
08.2019 - 02.2020
Master's degree - Strategic Management in pharmaceutical activities
Medical University - Sofia
10.2018 - 04.2021
Operations expert
Unicredit Factoring EAD
07.2012 - 08.2019
Senior specialist in customer service
Raiffeisenbank
01.2008 - 06.2012
Senior bank employee customer service
Central Cooperative Bank
06.2005 - 01.2008
Trainee - directorate "Estimates and management of the Cash flows of the SB"
Bulgarian National Bank
08.2004 - 09.2004
Bachelor's degree - Business administration
University of National and World Economy - Sofia
09.2000 - 05.2005
Professional - Banking and insurance business
Commercial banking High School - Sofia
09.1993 - 05.1998
Sales Manager and Business Development
DSK Bank Commercial Factoring Department
4 2022
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