Enthusiastic, creative and adept at working with colleagues and customers of all backgrounds. Team builder and clear communicator with strong problem solving and planning skills.
Overview
5
5
years of professional experience
Work History
Marketing Manager
Biraria Kukuryak
06.2023 - Current
Utilized market trends and target audience statistics to effectively and appropriately market products.
Boosted brand awareness and generated leads while managing internal and external marketing campaigns and programs.
Managed workflow between staff, coordinating documents, planning, and creative material distribution.
Created company brand messaging, collateral materials, customer events, promotional strategies, and product commercialization.
Restaurant Manager
Restaurant Bash Merak
10.2021 - 05.2023
Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
Carefully interviewed, selected, trained, and supervised staff.
Reconciled cash and credit card transactions to maintain accurate records.
Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
Correctly calculated inventory and ordered appropriate supplies.
Event Manager
Restaurant Merak/Bash Merak
08.2019 - 08.2021
Managed administrative logistics of events planning, event booking, and event promotions.
Oversaw preparation and management of event budgets to deliver at or below projected costs.
Assembled creative and innovative event attractions based on internal capabilities.
Produced detailed proposals for events to document timelines, suppliers and budgets.
Customer Support Agent
Spotify
02.2019 - 07.2019
Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Updated account information to maintain customer records.
Researched and identified solutions to technical problems.
Worked with Italian and English-speaking customers