Nadezhda Arnautska
Senior Recruitment Specialist | HR Specialist
Sofia
Summary
Hi, I’m Nadezhda! I’m a passionate Recruitment Specialist currently working with Banxso™ and Queensway Academy in Sofia, Bulgaria.
My experience in human resources and administrative roles has helped me become a better recruiter by refining processes, improving workflows, and creating smooth hiring experiences for both companies and candidates.
I love connecting talented people with opportunities that match their skills and ambitions, while also ensuring everything behind the scenes runs like clockwork. Building strong relationships and helping businesses grow through the right hires is what drives me every day.
Overview
7
7
years of professional experience
6
6
years of post-secondary education
2
2
Languages
Work History
Recruitment Expert
Banxso Ltd. | Queensway Academy Ltd
12.2023 - Current
- Collaborated with diverse clients to understand their hiring needs and create recruitment strategies
- Sourced, screened, and interviewed candidates
- Negotiated job offers
- Worked with CRM software to manage candidate databases, track interactions, and maintain accurate records
- Developed relationships with hiring managers to align recruitment strategies with their business objectives
- Utilized various sourcing methods, including job boards, social media to attract top talent
- Projects for technical roles, including software engineers, QA, and IT professionals
- Acted as the point of contact for candidates throughout the hiring process, ensuring a positive candidate experience
Human resources specialist
Banxso Ltd. | Queensway Academy Ltd.
03.2023 - 12.2023
- Maintain employee records and databases
- Preparation of employment contracts, attached declarations and documents to them
- Care of labor books
- Ensure compliance with Bulgarian labor laws and regulations
- Manage personnel files, contracts, and HR policies
- Handle employee inquiries about payroll and benefits
- Administer health insurance and leave policies
- Monitor employee satisfaction
- Maintain performance review records
- Prepare HR reports and analytics
- Working with CRM and HR software
- Coordinate employee training programs
- Process employee terminations and settlements
- Ensure workplace safety
- Organize events and activities
Freelance Recruiter
Self-employed
07.2021 - 03.2023
- Management of administrative staff
- Management of the office environment
- Booking transport and accommodation
- HR functions support
- Screening candidates and conducting interviews
- Managing compensation and benefits packages
- Organising events/teambuildings
- Processing invoices and managing office budgets
- Supervision of the access control
- Preparation of orders, instructions and procedures concerning the administrative function in the company
- Keeping records and creating reports
- Carries out selection of external companies to perform a certain activity
- Prioritizing activities and contacting the relevant companies to handle them
General office manager
Wingam Ltd.
04.2021 - 02.2023
- Overseeing copywriters work
- Checking the genuineness
- Preparation of orders, instructions and procedures concerning the administrative function in the company
- HR functions
- PA functions
- Keeping records
- Carries out selection of external companies to perform a certain activity
CRM Manager
Wingam Ltd
01.2021 - 04.2021
- Implementing a customer loyalty program to reward repeat customers and encourage brand advocacy
- Segmenting clients and database various factors like client type, purchase history, engagement level, and lead source
- Following company's performance metrics
- Supporting sales department
- Collaborating with the sales department to align marketing efforts with sales objectives and goals
- Utilizing CRM software to manage and segment the database effectively, as it allows tracking client interactions, sales progress, and communication history
- Reporting
- Department coordination
Administrative manager
JPL Ltd.
03.2020 - 01.2021
- Management of administrative staff
- Manage schedules and deadlines
- Recruiting, create and posting job descriptions, screening candidates and conducting interviews
- Organising events/teambuilding events
- Assess staff performance
- Ensure flow of information within the company
- Monitor costs and expenses to assist in budget preparation
- Keeping records and tracking procedural metrics
- Oversee facilities services and maintenance
- Carrying out selection of external companies to perform a various types of activities
- Observing and participating in the process of creating innovative Gaming products
- Organize and supervise other office activities
General office administrator
RAPTOR TRADING
07.2019 - 03.2020
- Overseeing copywriters work
- Checking the genuineness
- Preparation of orders, instructions and procedures concerning the administrative function in the company;
- HR functions
- PA functions
- Keeping records
- Carries out selection of external companies to perform a certain activity.
Guest Relations Manager
Royal Palms Casino
09.2017 - 10.2019
- Welcoming guests;
- Organazing foreign groups;
- Introducing guests to the types of gambling;
- Announcement and promotion of bonus games, raffles, special events;
- Preparing clients performance reports, working with casino management software.
- Collaboration in a team in order to improve customer service;
- Care for social image.
Education
Bachelor's degree - European Studies
University of National and World Economy
08.2016 - 07.2020
Technician - Laser and Optical Equipment
NPGPTO "M.V. Lomonosov"
JavaScript Programming - Beginner
Softuni
09.2021 - 11.2021
Graphic designer -
Softuni
01.2022 - 12.2023
Skills
- Windows
- IOS
- Social networks (Facebook, LinkedIn, Twitter, Instagram, YouTube, etc)
- LinkedIn recruitment tools
- Google Workspace
- Microsoft 365
- Adobe products
- Photography
- Monday
- Jira
- Trello
- Panda
Personal Information
- Date of Birth: 07/11/97
- Gender: Female
- Nationality: Bulgarian
Timeline
Recruitment Expert
Banxso Ltd. | Queensway Academy Ltd
12.2023 - Current
Human resources specialist
Banxso Ltd. | Queensway Academy Ltd.
03.2023 - 12.2023
Graphic designer -
Softuni
01.2022 - 12.2023
JavaScript Programming - Beginner
Softuni
09.2021 - 11.2021
Freelance Recruiter
Self-employed
07.2021 - 03.2023
General office manager
Wingam Ltd.
04.2021 - 02.2023
CRM Manager
Wingam Ltd
01.2021 - 04.2021
Administrative manager
JPL Ltd.
03.2020 - 01.2021
General office administrator
RAPTOR TRADING
07.2019 - 03.2020
Guest Relations Manager
Royal Palms Casino
09.2017 - 10.2019
Bachelor's degree - European Studies
University of National and World Economy
08.2016 - 07.2020
Technician - Laser and Optical Equipment
NPGPTO "M.V. Lomonosov"
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