Muntadher Hashem
Graduate Of Baghdad University, College Of Languages
Baghdad
Summary
A multilingual team player with a strong background in customer service and technical support, I excel in high-pressure environments, ensuring customer satisfaction and efficient problem resolution. At my previous role as a Shop Assistant, I significantly enhanced the shopping experience through expert assistance and friendly support, mastering both communication and technical troubleshooting skills.
Overview
3
3
years of professional experience
4
4
years of post-secondary education
3
3
Languages
Work History
Sales Manager
Baghdad, Baghdad
07.2024 - 02.2025
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Built long-lasting client relationships through excellent customer service and consistent followups.
Shop Assistant
08.2023 - 02.2024
- Remained calm and composed in tense situations involving angry or upset customers.
- Completed daily tasks accurately and on-time to support shop needs.
- Assisted customers in locating items, ensuring a positive shopping experience.
Wedding Server
01.2022 - 12.2022
- Received positive feedback from clients due to exceptional attention to detail and dedication to making their day unforgettable.
- Demonstrated adaptability and quick thinking when faced with unexpected challenges, ensuring minimal disruption to the event schedule.
- Developed strong relationships with clients through consistent professionalism and attentiveness during their special occasions.
Education
Department of German Studies - Translation
Baghdad University, College of Languages
Bagdad 01.2020 - 06.2024
Skills
can speak up to 3 languages
team player
Customer service
Technician support
Problem-solving
Friendly and helpful
Timeline
Sales Manager
07.2024 - 02.2025
Shop Assistant
08.2023 - 02.2024
Wedding Server
01.2022 - 12.2022
Department of German Studies - Translation
Baghdad University, College of Languages
01.2020 - 06.2024
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