Monika Gancheva
Gabrovo
Summary
Organised and proactive with strong ability to manage tasks and communicate clearly. Proficient in Microsoft Office Suite and skilled in multitasking, ensuring seamless daily operations.
Overview
7
7
years of professional experience
Work history
Health care assistant
Dr. Tota Venkova Polyprofile Hospital JSC
Gabrovo
2024.02 - 2025.12
Office assistant
Balkan Insurance Brokers JSC
Sofia, Sofia-Capital
2023.09 - 2023.12
Administrative assistant
Interlang Ltd.
Sofia, Sofia-Capital
2023.05 - 2023.08
Telesales agent with French and English
TELUS International Bulgaria
Sofia, Sofia-Capital
2022.11 - 2023.04
Cashier / Customer service consultant
Piraeus Bank Bulgaria JSC
Gabrovo
2019.05 - 2019.07
Customer support representative
Fastvat Bulgaria Ltd.
Gabrovo
2018.07 - 2019.01
Education
Bachelor of Business Administration -
Technical University of Gabrovo
Bulgaria /2011 - /2016
Professional qualification certificate - Psychology
St. Cyril and St. Methodius University of Veliko Tarnovo
Bulgaria /2023 - /2024
Skills
- Computer literacy
- Organizational skills
- Communication
- Teamwork
- Adaptability
- Initiative
- Self-motivation
- Creativity
- Attention to detail
- Time management
Languages
English
Advanced (C1)
French
Advanced (C1)
Timeline
Health care assistant
Dr. Tota Venkova Polyprofile Hospital JSC
2024.02 - 2025.12
Office assistant
Balkan Insurance Brokers JSC
2023.09 - 2023.12
Administrative assistant
Interlang Ltd.
2023.05 - 2023.08
Telesales agent with French and English
TELUS International Bulgaria
2022.11 - 2023.04
Cashier / Customer service consultant
Piraeus Bank Bulgaria JSC
2019.05 - 2019.07
Customer support representative
Fastvat Bulgaria Ltd.
2018.07 - 2019.01
Bachelor of Business Administration -
Technical University of Gabrovo
/2011 - /2016
Professional qualification certificate - Psychology
St. Cyril and St. Methodius University of Veliko Tarnovo
/2023 - /2024