Monika Gancheva
Gabrovo
Summary
Organised and proactive with strong ability to manage tasks and communicate clearly. Proficient in Microsoft Office Suite and skilled in multitasking, ensuring seamless daily operations.
Overview
7
7
years of professional experience
Work history
Health care assistant
Dr. Tota Venkova Polyprofile Hospital JSC
Gabrovo
02.2024 - 12.2025
Office assistant
Balkan Insurance Brokers JSC
Sofia, Sofia-Capital
09.2023 - 12.2023
Administrative assistant
Interlang Ltd.
Sofia, Sofia-Capital
05.2023 - 08.2023
Telesales agent with French and English
TELUS International Bulgaria
Sofia, Sofia-Capital
11.2022 - 04.2023
Cashier / Customer service consultant
Piraeus Bank Bulgaria JSC
Gabrovo
05.2019 - 07.2019
Customer support representative
Fastvat Bulgaria Ltd.
Gabrovo
07.2018 - 01.2019
Education
Bachelor of Business Administration -
Technical University of Gabrovo
Bulgaria /2011 - /2016
Professional qualification certificate - Psychology
St. Cyril and St. Methodius University of Veliko Tarnovo
Bulgaria /2023 - /2024
Skills
- Computer literacy
- Organizational skills
- Communication
- Teamwork
- Adaptability
- Initiative
- Self-motivation
- Creativity
- Attention to detail
- Time management
Languages
English
Advanced (C1)
French
Advanced (C1)
Timeline
Health care assistant
Dr. Tota Venkova Polyprofile Hospital JSC
02.2024 - 12.2025
Office assistant
Balkan Insurance Brokers JSC
09.2023 - 12.2023
Administrative assistant
Interlang Ltd.
05.2023 - 08.2023
Telesales agent with French and English
TELUS International Bulgaria
11.2022 - 04.2023
Cashier / Customer service consultant
Piraeus Bank Bulgaria JSC
05.2019 - 07.2019
Customer support representative
Fastvat Bulgaria Ltd.
07.2018 - 01.2019
Bachelor of Business Administration -
Technical University of Gabrovo
/2011 - /2016
Professional qualification certificate - Psychology
St. Cyril and St. Methodius University of Veliko Tarnovo
/2023 - /2024