Monika Georgieva
Pernik
Summary
I am an effective, problem-solving, and goal-oriented L&D professional with 6 years of industry experience, highly skilled at successfully addressing a wide range of challenges.
At Endava, I was responsible for strategic partnerships and organizational innovation, significantly enhancing operational efficiency. My expertise in business strategy and stakeholder engagement resulted in the successful launch of learning and development programs, the transition to virtual training, and improved employee retention.
With experience working both globally and regionally (EMEA, APAC), I am skilled in communication, excel in driving change, and specialize in talent development.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Learning and People Development Business Partner
Endava
12.2022 - Current
- Developed strategic partnerships to enhance business growth on a global and regional scale (EMEA and APAC).
- Collaborated with stakeholders to identify new business opportunities.
- Provided insights and recommendations to improve operational efficiency.
- Leveraged business analytics for informed decision-making.
- Managed cross-functional teams globally and regionally to achieve business targets.
- Optimized resource allocation for maximum profitability.
- Led initiatives to drive organizational change and innovation.
- Aligned training programs with organizational goals, ensuring that learning initiatives directly supported overarching business objectives.
- Lead transition to virtual training environments, enabling continuous learning amidst remote working conditions on a regional and global scale.
- Conducted thorough needs assessments to tailor learning solutions, ensuring alignment with organizational goals and employee skill gaps.
- Designed and implemented comprehensive onboarding program, significantly improving new employee retention and satisfaction.
- Analyzed and evaluated training effectiveness and program outcomes.
- Worked with vendors to customize courseware to accommodate business needs.
- Facilitated virtual, in-person and blended learning sessions.
Learning and Development Specialist
Endava
10.2019 - 12.2022
- Established strong relationships with external partners to source relevant industry-specific trainings on a regular basis.
- Evaluated training program effectiveness, adjusting content as needed to maximize learning outcomes.
- Increased employee retention rates by developing engaging onboarding and orientation processes.
- Standardized evaluation criteria across all courses allowing for consistent measurement of participant feedback for ongoing improvement efforts.
- Managed departmental budgets efficiently allocating funds towards impactful resources that supported strategic goals.
- Created detailed reports outlining the impacts of learning initiatives on overall business performance showcasing tangible results from L&D efforts.
- Developed a library of instructional materials, ensuring consistency in messaging across all departments.
- Designed interactive workshops and engagement initiatives
- Coordinated with external vendors to bring in specialized training programs, addressing niche skill needs efficiently.
Office Manager
Endava
04.2019 - 10.2019
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
- Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
- Developed comprehensive policy manuals outlining procedures and guidelines, contributing to a well-organized workplace culture.
- Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
Technical Assistant
Synergon Energy Ltd
01.2016 - 04.2019
- Provided technical guidance and support to team members.
- Lead training sessions for team members on various topics related to technology use within the workplace environment, fostering an atmosphere of continued learning amongst staff.
- Prepared analysis of clients’ electrical consumption, made offers and prepared contracts. Establishing and maintaining database with information
Education
BBA - Business Administration
New Bulgarian University
Sofia06-2007
Skills
- Business strategy
- Relationship building
- Stakeholder engagement
- Project management
- Problem solving
- Process improvement
- Team collaboration
- Change management
- Communication skills
- Vendor management
- Cross-functional teamwork
- Training and development
- Leadership skills
- Adaptability
Certification
ICP-LEA certified professional
Languages
Bulgarian
Native language
English
Advanced
C1
Spanish
Elementary
A2
Timeline
Learning and People Development Business Partner
Endava
12.2022 - Current
Learning and Development Specialist
Endava
10.2019 - 12.2022
Office Manager
Endava
04.2019 - 10.2019
Technical Assistant
Synergon Energy Ltd
01.2016 - 04.2019
BBA - Business Administration
New Bulgarian University
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