Momchil Penchev
Sales Specialist - MDR
Sofia
Summary
Ambitious and dedicated cultural studies graduate with years-long experience in the corporate world of sales and customer services. Fluent in two languages, with a passion for pre-modern history and cultures, fostering an open-minded perspective. Seeking a challenging role in the business sector.
Overview
5
5
years of professional experience
10
10
years of post-secondary education
20
20
Certifications
3
3
Languages
Work History
Account Manager/Sales Specialist
Integrity360
10.2021 - Current
- Managed over 400 accounts in the largest end-to-end cybersecurity provider in Ireland/United Kingdom
- Enhanced selling and social skills by maintaining relationships with clients and cybersecurity vendors such as Sophos, McAfee, Eset, Darktrace, Splunk, Crowdstrike, etc
- Developed expertise in technical knowledge, particularly in Salesforce and Microsoft Dynamics 365
- Demonstrated initiative and responsibility while managing various individual tasks and projects
- Mastered multitasking abilities while handling relationships with medium business clients.
Associate Replacements and Returns
IKEA
08.2021 - 11.2021
- Enhanced problem-solving and customer service skills in a high-pressure retail environment
- Managed customer inquiries and issues efficiently, ensuring customer satisfaction and retention.
Assistant Project Coordinator
Foundation for Entrepreneurship, Education, and Culture
05.2021 - 07.2021
- Led main projects including "The Price of Freedom and Democracy (2021)" and "CommEUnication - Youth Engagement for Communicating the EU (2021)." Developed program content and led social marketing campaigns, enhancing leadership and entrepreneurial qualities
- Collaborated effectively with team members to achieve project goals and deadlines.
Online Support Specialist
UniCredit
08.2019 - 09.2019
- Gained foundational customer service skills and improved communication abilities
- Provided support to clients, resolving issues promptly and courteously.
Education
Bachelor Degree in Culturology (Cultural Studies) -
University of Sofia Kliment Ohridski
01.2017 - 04.2021
Diploma in History and Civilization - undefined
National Aprilov Highschool
01.2012 - 04.2017
Skills
Customer Service
undefinedCertification
Data Risk Assessment Trained - Varonis
Gym
I embrace the transformative journey of my the gym, where dedication and perseverance led to astonishing results. In just eight months, I embarked on a mission to shed excess weight, emboldened by the desire for a healthier lifestyle. Through rigorous workouts, disciplined nutrition, and unwavering commitment, I triumphed over every challenge. With sheer determination, I shed approximately 30 kilograms, unveiling a revitalized version of myself.
Timeline
Account Manager/Sales Specialist
Integrity360
10.2021 - Current
Associate Replacements and Returns
IKEA
08.2021 - 11.2021
Assistant Project Coordinator
Foundation for Entrepreneurship, Education, and Culture
05.2021 - 07.2021
Online Support Specialist
UniCredit
08.2019 - 09.2019
Bachelor Degree in Culturology (Cultural Studies) -
University of Sofia Kliment Ohridski
01.2017 - 04.2021
Diploma in History and Civilization - undefined
National Aprilov Highschool
01.2012 - 04.2017
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