Summary
Overview
Work History
Education
Skills
Timeline
Generic

Milka Zakonova

London

Summary

Highly motivated and professional Executive Secretary with over 7 years of experience providing high-level support to senior executives. Proficient in managing calendars, organizing meetings and events, handling confidential documents, and communicating with internal and external stakeholders. Possess exceptional communication and interpersonal skills with a proven ability to work independently and as part of a team. Results-driven and hardworking with skill and resilience to achieve daily operational goals. Focused on maximizing executive productivity by providing exceptional service while interacting with all levels of organization and outside organizations/individuals.

Overview

7
7
years of professional experience

Work History

Executive Secretary

Balkan Services
08.2001 - 09.2008
  • Prepares spreadsheets and databases on a variety of administrative matters.
  • Served as a liaison between executives, staff members, clients, and stakeholders to maintain effective communication channels.
  • Review/analyzes administrative policies, clarifies complex guidelines, make recommendations to higher level staff for changes to administrative policy.
  • Attended conferences in person to represent organization and executives.
  • Coordinated executive's daily calendar and planned appointments and events.
  • Arranged appropriate travel, visas, agendas, necessary contacts and other information for executive travel.
  • Updated and implemented administrative and executive support policy changes and monitored effects.
  • Supervised executive calendars while allocating tasks to administrative support team for smooth operational flow.
  • Oversaw day-to-day office operations, including receiving and organizing correspondence, answering and forwarding calls and creating business letters and records.
  • Discussed performance-based objectives with department managers to determine contributory value of office programs.
  • Set up meeting event logistics for senior management, including executives and board of directors.
  • Detailed and arranged logistics for conferences and seminars, including travel arrangements and venue reservations.
  • Supported project completion through diligent tracking of milestones, deadlines, resources allocation making sure that all projects were executed successfully.

Education

High School Diploma -

High School St. Knyaz Boris I
Asenovgrad, Bulgaria
06-1996

Skills

  • Appointment Scheduling
  • Digital File Management
  • Proper phone etiquette
  • Social media knowledge
  • Professional and mature
  • Database management
  • Event coordination
  • Sensitive material handling
  • Confidentiality understanding
  • Senior leadership support
  • File Management
  • Spreadsheet Management

Timeline

Executive Secretary

Balkan Services
08.2001 - 09.2008

High School Diploma -

High School St. Knyaz Boris I
Milka Zakonova