Milena Serafimova

• SAP SuccessFactors (EC, ONB, TM)
• HR Data Migration & Data Cleaning
• Canvas Reporting

• Collaboration with IT department to develop and implement system functionalities.

• Analyzed large data sets to detect potential negatively impact of the data quality
• HR Analytics & Reporting
• Excel (advanced), Data Quality Audits
• Process optimization & managing sensitive employee information securely,
• Stakeholder communication; support users with system issues

• Collaborated with HR managers to analyze development needs and build structured learning and development workflows.

• Used SuccessFactors PMGM (Performance and Goal Management) to review current needs of employees and increase company productivity.
• Prepared HR reports and dashboards for management, supporting data-driven decisions.
• Coordinated training activities, external vendors, and execution of the annual training plan.
• Supported continuous improvement of Learning & Development and Performance Appraisal processes.

• Supported administrative workflows, scheduling, and documentation handling.

• Assisted with preparation of reports, client documents, and operational coordination.

• Supported payroll processing by accurately tracking time and attendance records, reporting discrepancies to management as needed.

• Efficiently managed personnel files, ensuring all documents were up-to-date and in compliance with legal requirements.

• Managed business travel planning, accommodation, and coordination.
• Supported documentation preparation, presentations, and office logistics.
• Monitored inventory, managed procurement, and supported employee requests.