Milena Petkova
Sofia,Bulgaria
Summary
Results-driven professional with experience in bid management, project coordination, and stakeholder engagement across large-scale collaborations, including Accenture–NHS and Accenture–Vodafone. Strong background in sales development and banking, bringing commercial awareness, regulatory discipline, and operational efficiency. Focused on delivering high-quality outcomes and continuous improvement.
Overview
8
8
years of professional experience
4
4
years of post-secondary education
Work history
Sales Capture Analyst
Accenture
London
2024.03 - 2026.02
NHS Regions – Sales Support
- Enable accurate pipeline governance across NHS portfolios; maintain Salesforce (MMS) data integrity and support pricing in MMP
- Drive opportunity progression by tracking actions, mitigating risks, and coordinating stakeholders
NHS App (Accenture–NHS UK Collaboration)
- Supported NHS App enhancements; led bid coordination across finance, legal, and tech teams, streamlining proposal processes
Strategic Partnership – University of East London Hackathon
- Delivered mental health innovation hackathon; managed end-to-end logistics and enabled winning solutions to be presented to the UK Health Minister
Hilton Project (Accenture–Vodafone JV)
- Supported People/Change & Comms workstream; produced dashboards, tracked deliverables, and improved stakeholder alignment
Sales Development Representative
Objectivity (part of Accenture)
London
2023.02 - 2024.03
- Conducted outbound prospecting (cold calling, email, LinkedIn) and qualified leads
- Built client relationships to identify needs and support tailored solutions
- Collaborated with sales executives to drive pipeline and meet revenue goals
Customer Care Colleague
Barclays UK
London
2018.06 - 2023.02
- Handled 25+ daily inbound banking queries, resolving technical issues and complex cases across payments, transfers, and digital channels.
- Maintained regulatory compliance while supporting cash operations and back-office processes.
- Trained 2 new employees and built strong, trust-based client relationships
Education
BA (Hons) - International Business and Marketing
University of Strathclyde
Glasgow, Scotland 2013.09 - 2017.06
Bachelor of Arts - International Business/Exchange Semester
Copenhagen Business School
Copenhagen, Denmark 2016.01 - 2016.06
Skills
- Problem solving
- Teamwork
- Organization and Time Management
- Relationship Management
- Microsoft Office Suite expertise
- Critical Thinking
- Customer Service
- Regulatory compliance
- Communication proficiency
Languages
English
Fluent
Bulgarian
Native
Timeline
Sales Capture Analyst
Accenture
2024.03 - 2026.02
Sales Development Representative
Objectivity (part of Accenture)
2023.02 - 2024.03
Customer Care Colleague
Barclays UK
2018.06 - 2023.02
Bachelor of Arts - International Business/Exchange Semester
Copenhagen Business School
2016.01 - 2016.06
BA (Hons) - International Business and Marketing
University of Strathclyde
2013.09 - 2017.06