Michelle Uzege
Customer Service
Sofia,Sofia
Overview
8
8
years of professional experience
2
2
Languages
Work History
Customer support specialist
Capital.com
Sofia, Bulgaria
01.2022 - 12.2022
Customer Service Specialist
Sensata Technologies,
05.2021 - 12.2021
Customer Services Coordinator
ISG Technology Ltd
Sofia
04.2020 - 12.2020
Logistics Coordinator
Merx Global
01.2019 - 01.2020
Junior Bookkeeper
European Moving
Sofia
08.2017 - 12.2018
Sales and Customer Support
AVIOLL
, Bulgaria
04.2015 - 05.2017
Education
Bachelor of science - Psychology
New Bulagrian University
12.2015 - 11 2019
Skills
* Customer Service Excellence * Communication Skills * Problem-Solving * Interpersonal Skills * Time Management * Patience and Empathy * Conflict Resolution * Active Listening * Multitasking * Adaptability * Technical Proficiency (CRM,slack,Jira,Oracle) * Team Collaboration * Attention to Detail * Decision-Making * Customer Relationship Management (CRM) * Knowledge of Product/Service * Complaint Handling * Process Improvement * Training and Mentoring * Data Entry and Documentation
undefinedTimeline
Customer support specialist
Capital.com
01.2022 - 12.2022
Customer Service Specialist
Sensata Technologies,
05.2021 - 12.2021
Customer Services Coordinator
ISG Technology Ltd
04.2020 - 12.2020
Logistics Coordinator
Merx Global
01.2019 - 01.2020
Junior Bookkeeper
European Moving
08.2017 - 12.2018
Bachelor of science - Psychology
New Bulagrian University
12.2015 - 11 2019
Sales and Customer Support
AVIOLL
04.2015 - 05.2017