Michelle Bosma-Ivanova
Sofia
Summary
As an HR Partner and Office HR Manager, I have gained solid experience in recruitment, onboarding, and employee relations across different companies and industries. I strive to create a positive workplace culture and to support both employees and management in achieving their goals. With additional knowledge in Marketing, I bring a creative and strategic perspective to HR challenges and team development.
Overview
16
16
years of professional experience
3
3
years of post-secondary education
Work history
Freelance HR & Admin Consultant
2024.04 - 2025.09
- Supporting small businesses with HR and administrative services.
- Consulting on recruitment, documentation, and employee relations.
HR Partner
AUG Global Technologies Ltd.
Sofia
2022.09 - 2024.04
- Managed recruitment and onboarding processes.
- Developed HR policies and provided guidance to management.
- Resolved employee relations cases and improved team culture.
HR Partner
Audience Platform LTD.
Sofia
2022.02 - 2022.09
- Prepared reports and analytics on employee performance.
- Assisted with recruitment and onboarding.
- Worked to improve internal communication and collaboration.
Office HR Manager
IOIO.tv
Sofia
2020.01 - 2022.02
- Supported company administration and HR operations.
- Conducted performance analysis and suggested training strategies.
- Improved HR processes for efficiency.
Office HR Manager
Qello LTD. Inc.
Sofia
2016.09 - 2019.12
- Organized and managed office operations.
- Handled HR administration and internal policies.
- Managed office budget and resources.
Shop Assistant
Today’s Men (Tommy Hilfiger & NZA)
Delft
2015.01 - 2016.01
Shop Assistant
River Island
Rotterdam
2009.09 - 2015.12
Education
Bachelor’s Degree - Marketing
MTM College
2019.01 - 2022.01
Certificate - Manual QA Course
Skillo-BG
2020.01 -
Skills
- Recruitment & Onboarding
- Employee Relations
- HR Administration
- Office & Team Management
- Time Management & Organization
- BambooHR – HR management & employee administration
- Calamari – time tracking & leave management
- TimeOff Manager – leave & absence management
- Microsoft Teams, Slack, Zoom
- Udemy for Business / LinkedIn Learning – training & development
- SurveyMonkey – employee surveys
- Office 365, Trello, Jira, Lucid
Websites
Languages
Bulgarian – Native
English – Fluent
Dutch – Fluent
Timeline
Freelance HR & Admin Consultant
2024.04 - 2025.09
HR Partner
AUG Global Technologies Ltd.
2022.09 - 2024.04
HR Partner
Audience Platform LTD.
2022.02 - 2022.09
Office HR Manager
IOIO.tv
2020.01 - 2022.02
Certificate - Manual QA Course
Skillo-BG
2020.01 -
Bachelor’s Degree - Marketing
MTM College
2019.01 - 2022.01
Office HR Manager
Qello LTD. Inc.
2016.09 - 2019.12
Shop Assistant
Today’s Men (Tommy Hilfiger & NZA)
2015.01 - 2016.01
Shop Assistant
River Island
2009.09 - 2015.12