Michaela Gadzhalova
SALES ANALYST
Sofia
Summary
Energized Sales Operations Analyst with experience liaising with sales representatives and management. Great with designing models, databases and with advanced mathematical and analytical skills and track record of identifying complex issues, collecting information and developing practical solutions to problems. Ambitious, organized, respectful, and possessing extensive customer engagement and conflict resolution skills.
Overview
3
3
years of professional experience
7
7
years of post-secondary education
Work History
Sales Operations Analyst
Hell Energy Ltd.
10.2023 - Current
- Implemented new reporting system, leading to better customer relationship management and increased deal sizes.
- Determined and developed algorithms to improve and optimize operational processes.
- Gathered, organized and analyzed data, resolved discrepancies, and modeled information.
- Collaborated with sales managers to determine sales areas that could be improved.
- Gathered and assessed data to promote insight into customer buying habits.
- Presented results of mathematical modeling and data analysis to management or other end users.
Sales Assistant
Hell Energy Ltd.
03.2023 - 10.2023
- Analyzing large data sets, Forecasting sales regarding all Bulgaria region, Emailing and communicating with customers and suppliers.
Customer Service Specialist
Virginia Records EOOD
11.2021 - 03.2023
- Business-To-Business Sales, Analyzing large data sets, Working with over 30,000 products, Determine marketing plans regarding musical titles and releases, Forecasting sales, Emailing and communicating with customers and suppliers all around the globe
Salesman
Mobax EOOD
8 2020 - 10.2021
Education
Bulgarian Philology -
Sofia University “St. Kliment Ohridski”
10.2019 - 07.2022
National High School For Ancient Languages And Cultures
09.2014 - 05.2019
Skills
Proficient in Power BI
VBA
MS Excel in Expert Level
Analytical Skills
Reporting abilities
Problem-solving abilities
Data Analysis
Sales Reporting
Personality Traits
- Peaceful
- Humorous
- Well-educated
Personal Information
Date of Birth: 06/26/01
Timeline
Sales Operations Analyst
Hell Energy Ltd.
10.2023 - Current
Sales Assistant
Hell Energy Ltd.
03.2023 - 10.2023
Customer Service Specialist
Virginia Records EOOD
11.2021 - 03.2023
Bulgarian Philology -
Sofia University “St. Kliment Ohridski”
10.2019 - 07.2022
National High School For Ancient Languages And Cultures
09.2014 - 05.2019
Salesman
Mobax EOOD
8 2020 - 10.2021