Martin Valentinov
Veliki Preslav
Summary
I excel in providing exceptional customer assistance while maintaining safety awareness. Known for cultivating strong relationships with guests and supporting team success during peak hours through effective communication and multitasking.
Customer-minded professional committed to safety and service. Knowledgeable and polished with excellent communication and writing skills.
Welcoming, personable individual with well-developed hospitality skills. Handles high-pressure situations with undeniable grace and poise.
Overview
6
6
years of professional experience
Work History
Restaurant Waiter
Restaurant Oazis
01.2019 - 09.2024
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Answered customers' questions, recommended items, and recorded order information.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas for optimal guest experience.
- Supported fellow waitstaff through teamwork during busy times, sharing responsibilities as needed.
- Explained menu items and suggested appropriate options for food allergy concerns.
Education
High School Diploma -
High School of Foreign Languages
Shumen, Bulgaria 04.2001 -
Skills
Safety awareness
Passenger assistance
Customer assistance
Cultural sensitivity
Grooming and personal hygiene
Food and beverage service
Calm under pressure
Teamwork and cooperation
Multitasking and organization
Clear communication
Timeline
Restaurant Waiter
Restaurant Oazis
01.2019 - 09.2024
High School Diploma -
High School of Foreign Languages
04.2001 -