Martin Stoyanov

• Completed timely and accurate daily logs to keep internal reporting accurate and track materials movements.
• Built motivated warehouse team to consistently accomplish operations goals and exceed performance targets.
• Evaluated supplies and product inventory to check for quality and quantity issues and returned unacceptable materials to vendors.
• Improved delivery plans with strong scheduling knowledge, organizational skills, and route development expertise.

• Troubleshooting Issues: Diagnosing and resolving hardware, software, and network problems experienced by users.

•Providing Solutions: Offering step-by-step instructions to solve technical issues or guiding users through processes.

•Customer Interaction: Communicating with users via phone to understand their issues and provide assistance.

• Documenting Problems: Logging support tickets, documenting issues, and tracking resolutions to identify trends and recurring problems.

• Escalation: Forwarding complex or unresolved issues to higher-level support or specialized teams.

•Training Users: Educating users on best practices, new features, or changes to systems.

• Established and cultivated solid business relationships with new or existing customers.
• Closed lucrative sales deals using strong negotiation and persuasion skills.
• Resolved customer issues quickly to close deals and boost client satisfaction.
• Identified, hired and trained highly-qualified staff by teaching best practices, procedures, and sales strategies.
• Maintained relationships with customers and found new ones by identifying needs and offering appropriate services
• Established and cultivated solid business relationships with new or existing customers
• Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets

• Checked inventory and selected products from specific locations based upon availability.
• Reduced fulfillment errors by using RF scanners to quickly pick items to proper bins.
• Moved boxes and organized aisles to open up floor space and enable forklift operators to move freely through warehouse.
• Prepared orders by processing requests, pulled materials from warehouse, packed boxes, and prepared shipments.
• Prepared orders by processing requests, pulled materials from warehouse, packed boxes, and prepared shipments

• Established and cultivated solid business relationships with new or existing customers.
• Closed lucrative sales deals using strong negotiation and persuasion skills.
• Resolved customer issues quickly to close deals and boost client satisfaction.
• Identified, hired and trained highly-qualified staff by teaching best practices, procedures, and sales strategies.
• Maintained relationships with customers and found new ones by identifying needs and offering appropriate services
• Established and cultivated solid business relationships with new or existing customers
• Coached employees in successful selling methods and encouraged cross-selling to drive revenue
• Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets

• Established open and professional relationships with team members to achieve quick resolutions for various issues.
• Conducted training and mentored team members to promote productivity, accuracy, and commitment to friendly service.
• Mentored and guided employees to foster proper completion of assigned duties.
• Conducted training and mentored team members to promote productivity and commitment to friendly service.

• Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
• Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
• Completed point of sale opening and closing procedures.
• Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
• Reconciled daily sales transactions to balance and log day-to-day revenue
• Completed point of sale opening and closing procedures
• Assisted with hiring, training and mentoring new staff members

• Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
• Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
• Completed point of sale opening and closing procedures.
• Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.