Summary
Overview
Work History
Education
Skills
Software
Certification
Timeline
Generic
Mariya Petrova

Mariya Petrova

Appliying For Chat Support Agent
Haskovo

Summary

Bi-lingual administrative professional and certified English–Bulgarian translator with over a decade of experience in client communication, document handling, and high-volume administrative environments. Skilled in live and written customer support across phone, email, and face-to-face channels. Highly organized, detail-oriented, and experienced in working with confidential information. Currently seeking a remote position as a Chat Support Agent, leveraging my strong communication and customer service abilities in a flexible working environment.




Overview

19
19
years of professional experience
1
1
Certification
1
1
Language

Work History

Part-time Translator, Stay-at-home Mom

Freelance
03.2021 - Current
  • Translated documents from English to Bulgarian language, and vise versa.
  • Reviewed final work to spot and correct errors in punctuation, grammar, and translation.
  • Assisted non-native English-speaking colleagues with document editing, improving overall team productivity and communication quality.
  • Improved readability of translated materials by employing advanced proofreading techniques and meticulous editing skills.

Translator/ Itnerpretor

Nov-Vek Translation Agency
03.2015 - 03.2021

* Translated a wide range of documents, including legal, business, and general texts

* Delivered high-quality translations under tight deadlines

* Maintained accuracy and language consistency

Administrative Assistant

Translation Agency, Branch of Nov-Vek Agency
03.2015 - 09.2018

* Provided administrative and client support for translation services

* Managed project timelines and coordinated with translators

* Handled document filing, data entry, and email correspondence

Administrative Assistant

Notary Marcheva's Office
01.2012 - 02.2015

* Performed front-desk duties and client communication

* Drafted and organized legal documentation

* Scheduled appointments and supported notarial procedures

Waitress

Night Club Kazanova
01.2008 - 06.2011

Croupier

Casino at Hotel Bulgaria
04.2006 - 08.2006

Live game

Education

Certified Translator With English Language

Ministry of Interior
Sofia, Bulgaria
01-2015

High School Diploma -

Mathematics And Applied Sciences High School
Haskovo
04.2001 -

Skills

Customer Communication (in-person, phone, email, live chat)

Document Management & Proofreading

English–Bulgarian Translation & Interpreting

Administrative Support & Scheduling

Confidential Information Handling

Microsoft Office (Word, Excel, Outlook)

Time Management & Multitasking

Remote Collaboration Tools (Zoom, Google Meet, email platforms)

Languages
Bulgarian – Native

English – Fluent (spoken and written)

Software

Microsoft Office, Google Suite, Grammarly, ChatGpt

Certification

Certified English translator at MiO, Bulgaria

Timeline

Part-time Translator, Stay-at-home Mom

Freelance
03.2021 - Current

Translator/ Itnerpretor

Nov-Vek Translation Agency
03.2015 - 03.2021

Administrative Assistant

Translation Agency, Branch of Nov-Vek Agency
03.2015 - 09.2018

Certified English translator at MiO, Bulgaria

03-2015

Administrative Assistant

Notary Marcheva's Office
01.2012 - 02.2015

Waitress

Night Club Kazanova
01.2008 - 06.2011

Croupier

Casino at Hotel Bulgaria
04.2006 - 08.2006

High School Diploma -

Mathematics And Applied Sciences High School
04.2001 -

Certified Translator With English Language

Ministry of Interior
Mariya PetrovaAppliying For Chat Support Agent