Microsoft Office, Google Suite, Grammarly, ChatGpt
Bi-lingual administrative professional and certified English–Bulgarian translator with over a decade of experience in client communication, document handling, and high-volume administrative environments. Skilled in live and written customer support across phone, email, and face-to-face channels. Highly organized, detail-oriented, and experienced in working with confidential information. Currently seeking a remote position as a Chat Support Agent, leveraging my strong communication and customer service abilities in a flexible working environment.
* Translated a wide range of documents, including legal, business, and general texts
* Delivered high-quality translations under tight deadlines
* Maintained accuracy and language consistency
* Provided administrative and client support for translation services
* Managed project timelines and coordinated with translators
* Handled document filing, data entry, and email correspondence
* Performed front-desk duties and client communication
* Drafted and organized legal documentation
* Scheduled appointments and supported notarial procedures
Live game
Customer Communication (in-person, phone, email, live chat)
Document Management & Proofreading
English–Bulgarian Translation & Interpreting
Administrative Support & Scheduling
Confidential Information Handling
Microsoft Office (Word, Excel, Outlook)
Time Management & Multitasking
Remote Collaboration Tools (Zoom, Google Meet, email platforms)
Languages
Bulgarian – Native
English – Fluent (spoken and written)
Microsoft Office, Google Suite, Grammarly, ChatGpt
Certified English translator at MiO, Bulgaria
Certified English translator at MiO, Bulgaria