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Dynamic IT Specialist with extensive experience at Abbtech Professional Resources, adept at troubleshooting complex issues and delivering exceptional customer support. Proficient in Active Directory and passionate about enhancing user experiences. Recognized for effectively resolving high-stakes technical challenges, demonstrating strong communication skills and a commitment to excellence in service delivery.

Experienced Mathematics Educator with over 10 years of fostering student growth. Currently advancing cybersecurity skills through coursework at Okaloosa Tech College, holding a Security+ certification and pursuing CySa+ by May 2026. Committed to leveraging educational expertise in the cybersecurity field.

Dedicated IT Support Specialist providing skills to prioritize and manage in a fast-paced working environment. Successfully works as part of a team to reach personal and business goals. Known for successfully handling escalated customer support issues.

Want to work in dynamic and stimulating organization with stimulating and professional colleagues, where I can use my capability to achieve the organizational goal and to grow personally and professionally. I want to earn more and more of knowledge which is my first priority in life.

IT professional with a solid background in backend development. Hands-on experience in technical problem-solving, system administration, and user support in Linux and Windows environments. Experience developing applications in Java (Spring Boot), REST APIs, and data management. Strong fault analysis and troubleshooting skills, developed through QA roles and real production environments. Trained in IT Support with a focus on system administration, networking (TCP/IP, DNS, DHCP), operating systems, security, and problem diagnostics. Broad technical profile spanning systems, data, and networks, providing an end-to-end understanding of how systems work from application to infrastructure enabling issue identification and resolution from the user level all the way to infrastructure. Bachelor's degree in Information Technology from UMass Boston. Currently focused on opportunities in IT Support, Systems, and Networking, with the goal of growing into infrastructure and cloud.

MARIO MITKOV

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Application support specialist

Support Technical Engineer (Big Data - Backup / Restore)

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Bachelor’s Degree - Telecommunications

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Application support specialist

Support Technical Engineer (Big Data - Backup / Restore)

Bachelor’s Degree - Telecommunications

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