Mansoor Ilahi Mohammed
Manager - Security Operations Center
Sofia,SOFIA
Summary
Resourceful Manager offering history of success coordinating and monitoring operations across various departments. Effective leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Highly committed with hardworking mentality to maintain quality of services and products.
Overview
12
12
years of professional experience
4
4
years of post-secondary education
3
3
Certifications
Work History
Manager - Security Operations Center
NetCracker Technologies
06.2017 - Current
- He started with NC as the Lead for SOC operations, and within the span of 2 years, took charge as the Manager for SOC operations. Later, within a year, he architected 2 SOC operations dedicated to US and Non-US operations.
- He moved to Sofia, Bulgaria, to build a dedicated workforce for EU business.
- He manages SOC operations that encircle 90+ small-scale and large-scale telecom customers engaged with NC for OSS/BSS solution deliveries.
- Successfully designed, administered, and catered to 2 SOC operations with a dedicated set of RSA NW [SIEM], Tenable SC with over 20 scanners for VA, Core Impact for segmentation tests, Algosec AFA for firewall compliance checks, securing critical dev zones via Citrix VDI, usage of ORCA (CSPM), network DLP solution for preventing data exfiltration, FIM for integrity checks, Digital Guardian for data loss prevention, S1 EDR for corporate endpoints and servers, CASB solution, Zscaler ZPA/ZIA, and a customized access management process, along with a whole stack of CMDB entities.
- Enhanced corporate security strategy with a dedicated ELK stack for SIEM capabilities, prioritizing key business systems hosted on Edge and Intranet for SOC monitoring.
- Leading audits: PCI, ESP, GDPR, NIS2, and ISO from a security standpoint, and leveraging resources to comply with such compliance.
- Coordinating with management and third-party vendors to bid for tools and technologies that are needed to cater to compliance and SOC needs.
- Manage two teams: one in the US, a team of eight, and a team of thirteen in India, each functioning for dedicated US and non-US customers.
- Managed and motivated employees to be productive and engaged in work.
- Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
- Streamlined workflows by identifying bottlenecks in existing systems and implementing appropriate solutions.
- Reduced operational costs through comprehensive process improvement initiatives and resource management.
- Achieved significant cost savings by renegotiating contracts with key vendors, without compromising service quality.
- Coordinated with IT department to upgrade technology infrastructure, enhancing operational efficiency and data security.
- Spearheaded transition to remote work during global health crisis, ensuring business continuity and employee safety.
- Managed budget allocations to prioritize spending on high-impact projects, optimizing resource utilization.
- Developed comprehensive risk management plan, minimizing potential disruptions to business operations.
- Enhanced team productivity by implementing agile methodologies, leading to more efficient project completion.
- Developed and executed marketing strategies that effectively communicated brand values, increasing brand recognition.
- Conducted market research to identify customer needs and adjusted product offerings accordingly, increasing customer satisfaction.
Technical Lead
PwC SDC
01.2015 - 05.2017
- He started as Sr. Security analyst, later promoted as Technical Lead with PwC SDS, India was totally responsible for generating CTI (Cyber Threat Intelligence) Report, maturing the Splunk infrastructure, SOC operations to a major US retail business
- Take suitable actions against threats detected from CTIs reported which are relevant to retail industry
- Generating weekly/monthly POS malware reports
- Sharing Weekly/Monthly incident analysis report. Analyzing events and providing solutions for incidents.
Sr. Information Security Analyst
Mindtree Ltd
11.2013 - 12.2014
- His role with Mindtree as senior security analyst was to administer SIEM, with a span lasting over a year at Mindtree, I made huge difference in adding up a new financial customer to the list; with dedicated set of agent server and full proof HA solution
Information Security Administrator
ACS, A Xerox Company
07.2013 - 10.2013
- Started his journey to be a SOC analyst, by understanding the SOC basics, log monitoring, concepts of SIEM, and different streams of SOC, networking concepts, and types of attacks and so on.
- Began with monitoring IPS, IDS, Windows alerts and firewall logs in real time using ArcSight console for over 60 customers
- Established Log Monitoring and Investigation using ArcSight Enterprise Security Management
- Real Time Log monitoring within Security Operations Centre from different devices such as Firewalls, IDS, IPS, Operating Systems like Windows, UNIX, Windows Servers, System Application, Databases, Web Servers and Networking Devices
Education
Bachelor of Engineering - Information Science
Rao Bahadur Y. Mahabaleswarappa Engineering College
VTU 05.2005 - 08.2009
Skills
SIEM tools: RSA NW, ArcSight, QRadar, and Splunk
VA: Nessus and Qualysguard
EDR: SentinelOne and Microsoft Defender
CSPM: ORCA
Public Cloud: AwS and Azure
Security architecture and management
DLP: McAfee
Email protection: McAfee Trellix
DevSecOps and CI/CD Security
Segmentation Tests: Core Impact
Certification
Mar 2022 CISM (Certified Information Security Manager)
Accomplishments
- Pursued certified course in CCNA, MCSE, A+ & N+ from HCL CDC Bangalore
- Corporate training on McAfee Nitro
- Corporate training on Threat Intelligence – Recorded Future
- Corporate training on Nessus VA Scans and reporting
- Corporate ITIL v3 foundation
VISA
- US B1 VISA [Valid until 2028]
- EU Type D VISA
- EU Blue Card VISA [Aug – 2025]
Timeline
Manager - Security Operations Center
NetCracker Technologies
06.2017 - Current
Technical Lead
PwC SDC
01.2015 - 05.2017
Sr. Information Security Analyst
Mindtree Ltd
11.2013 - 12.2014
Information Security Administrator
ACS, A Xerox Company
07.2013 - 10.2013
Bachelor of Engineering - Information Science
Rao Bahadur Y. Mahabaleswarappa Engineering College
05.2005 - 08.2009