Maksym Brik
Calgary
Summary
Organized Delivery Manager with 1 years of experience in Auto parts work. Adept at planning and double-checking orders with extensive knowledge of Microsoft Excel use and budgeting without sacrificing quality. Committed to day-to-day efficiency and supervising workers.
Committed to quality assurance and streamlining day-to-day activities for fast and excellent work.
Overview
3
3
years of professional experience
6
6
years of post-secondary education
4
4
Languages
Work History
Delivery Manager
AutoGrand LTD
Sofia
05.2022 - 05.2023
- Provided professional services and support in a dynamic work environment.
- Managed time efficiently in order to complete all tasks within deadlines.
- Proven ability to learn quickly and adapt to new situations.
- Gained extensive knowledge in data entry, analysis and reporting.
- Identified issues, analyzed information and provided solutions to problems.
- Developed and maintained courteous and effective working relationships.
- Paid attention to detail while completing assignments.
- Resolved problems, improved operations and provided exceptional service.
- Skilled at working independently and collaboratively in a team environment.
- Learned and adapted quickly to new technology and software applications.
- Demonstrated creativity and resourcefulness through the development of innovative solutions.
- Strengthened communication skills through regular interactions with others.
- Worked well in a team setting, providing support and guidance.
- Proved successful working within tight deadlines and a fast-paced environment.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Adaptable and proficient in learning new concepts quickly and efficiently.
Sales and Customer Service Manager
Rozetka.ua
Zaporizhzhia
10.2020 - 10.2021
- Supervised employees and assessed performances to determine training needs and define accurate plans for decreasing process lags.
- Researched and corrected customer concerns to promote company loyalty.
- Trained and regularly mentored associates on performance-oriented strategies and customer service techniques.
- Followed through with client requests to resolve problems.
- Resolved customer complaints while prioritizing customer satisfaction and loyalty.
- Assumed ownership over team productivity and managed work flow to meet or exceed quality service goals.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Education
Bachelor of Science - Law
Dnipropetrovsk State University of Internal Affair
Dnipro, Ukraine 09.2017 - 06.2021
Master of Science - Law
Zaporizʹkyy Natsionalʹnyy Universytet
Zaporizhzhia 09.2021 - 12.2022
Master of Science - International Security, International Relations
Sofia University "St. Kliment Ohridski"
Sofia, Bulgaria 10.2021 - 07.2022
Skills
Responsibility
Punctuality
Flexibility
Teamwork
Technical savvy
Honesty
Being organized
Ethics
Loyalty
Purposeful
Hardworking
Timeline
Delivery Manager
AutoGrand LTD
05.2022 - 05.2023
Master of Science - International Security, International Relations
Sofia University "St. Kliment Ohridski"
10.2021 - 07.2022
Master of Science - Law
Zaporizʹkyy Natsionalʹnyy Universytet
09.2021 - 12.2022
Sales and Customer Service Manager
Rozetka.ua
10.2020 - 10.2021
Bachelor of Science - Law
Dnipropetrovsk State University of Internal Affair
09.2017 - 06.2021