Magdalena Ovcharova
Senior SAP/GRC Consultant
Sofia,Sofia-City
Summary
Dedicated professional with a history of meeting company goals utilizing consistent and organized practices. Detail-oriented and proactive team player, skilled in adapting to new situations and challenges to best enhance the organizational brand.
Overview
8
8
years of professional experience
4
4
years of post-secondary education
2
2
Languages
Work History
Senior SAP Consultant
Protiviti Consulting Company
2 2023 - Current
- Supports implementation projects for SAP Fiori/GRC systems, including coordinating with cross-functional teams, conducting user training sessions, and ensuring successful go-live transitions.
- Streamline business processes by identifying opportunities for system optimization and customization within SAP modules, resulting in increased efficiency.
- SAP User Accounts, Roles & Authorizations design, creation, provisioning & maintenance
- Back-end & Front-end development of JAVA based Corporater GRC tool
- UI/UX configuration of Corporater GRC tool per tailored client processes, including GRC Risk Analysis, Audit Management & Process Management implementation
- Manage system upgrades and enhancements, overseeing testing, developing User stories & Test cases and validation processes to ensure system integrity and alignment with business requirements in DEV/PRE-PROD/PROD environments for SAP S4/HANA Fiori systems and Corporater GRC tool.
- Analyzed existing systems and databases and recommended enhancements to solve business needs
- Developed diagrams to describe and lay out logical operational steps.
- Collaborated with cross-functional teams for seamless integration of SAP systems into existing IT infrastructure.
IT SAP BI Reporting Analyst L2 Technical Support
Synergyc AD For Louis Dreyfus Company
07.2022 - 01.2023
- BI User creation, User access provisioning & Management in HANA DB - SAP Reporting Application support in Excel AFO
- 2nd Level SAP HANA DB Financial Ledger BPO Users support
- Incident, Change, Problem Management & Request Fulfillment for SAP BI/BO via ServiceNow/JIRA
- SAP Job Scheduler incident management on daily basis
- Execution of BI testing (Regression & Non-regression)
- Liaise with Developers/SAP Basis/SAP FICO/ Release Management teams globally to translate internal customer's requests into technical design & achieve process enhancements, bug fixes & customer satisfaction via JIRA/SAP SOLMAN/Eclipse EDT for SAP HANA DB/ CAB & DAB sessions
- Maintenance of technical documentation & operational procedures
- Support Release Management during company roll-outs on daily/weekly basis, Hypercare phase support
- Collaborated with cross-functional teams to gather requirements, design data models, and implement solutions for improved financial reporting processes.
- Conducted regular performance tuning and optimization of SAP BI Financial reports to enhance efficiency and accuracy of data analysis.
Part Master Data Manager/Product Lifecycle Manager
Hewlett Packard Enterprise
06.2018 - 07.2022
- Global Governance, modeling & transformation of organizational Master Data in SAP R.3 ECC & S4 HANA MGD/Fiori Test & Prod environments, UAT Testing, BRD documents creation
- Conducting of S4 HANA core regression testing, development of scenarios for Data migration & Test use cases from SAP R.3 to MDG, close collaboration with IT teams (DXC/Deloitte), Brownfield S4 HANA MDG implementation for first time in PNT Supply Chain Organization on Cloud; All organization Team members coaching; Contribution to strategic decision making for collaborative teams through expert advice on Vendor, Customers & Data transitions, etc
- Subject matter expert for SAP modules MM, QM,PM and SD, providing guidance to cross-functional and end users on system functionality
- Creation, modification & governance of Vendor Master Data (VDM) & Customer Master Data (CMD)
- Strict following of the established GSD SC and team processes and Procedures, constantly educating team members & stakeholders of all interchanging processes, contributing to process improvements through LEAN methodology
- Performance of data extracts and data transformation from source systems to reporting data in Excel supporting Management decision making
- Pricing Master Data creation, maintenance, reporting & Part valuation in SAP ECC PPC
- Data workflow monitoring in SAP ECC instances after data creation/modeling - PPC, regional instances data feeds or from MDG to externally connected systems; escalation of blockages to IT teams
- Upload & governance all types of SC organizational costs & cost specifics in CCS/SAP for all Tower spares & products HPE businesses use - STORAGE, ARUBA, COMPUTE, MULTIVENDOR in collaboration with SC Financial & Strategic Procurement teams
- Creation of MD White book best practices for MD governance as well as team processes documentation for company audits & new team members to be trained
- MD cleansing activities, KPI reports creation and execution
- Development of internal website tools streamlining user's requests to MDG team with DevOps Team- SharePoint/MDG Tool/ROHS Global Trade.
- Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
Business Operations Support Analyst
TTEC Eastern European EAD For HPE Bulgaria
09.2016 - 06.2018
- EMEA Top Customer first point of escalations management for High volume product orders fulfillment, supporting BA Managers for HPE's key EMEA client accounts & BCP
- Identified clear connections between policies and business results to eliminate or reduce confusion and help employees achieve goals.
- Identified and resolved problems through root cause analysis and case investigation.
- Enhanced customer satisfaction rates through detailed analysis of customer feedback data and subsequent improvements in service offerings.
- PR/PO creation, product provisioning in collaboration with Field Planning, OM, Procurement teams
- Performance of data extracts and transformation from source systems to reporting data - SAP ECC/ BW 7.0
- Execution of shipment pull-in and push-out for demand surge and demand decline situation - High Management Team Monthly Business Reviews Data support
- Close work with Logistics teams including 3PLs, Escalation & Business Area Managers for EMEA, APJ, AMS regions
- Scrap, Return for Credit materials management for EMEA region via SAP
- Country specifics & compliance governance
- Business Continuity Process planning & execution in case of emergency system downtimes.
- Optimized core processes to improve business performance and operational agility.
- Developed effective improvement plans in alignment with goals and specifications.
- Queried databases for information needed for report processing.
Education
Master's in Pedagogy -
Sofia University "Saint Kliment Ohridski"
Sofia, Bulgaria 10.2013 - 05.2014
Bachelor's Degree in Art, Media & Mass Communications - undefined
Sofia University "Saint Kliment Ohridski"
Sofia, Bulgaria 10.2010 - 05.2014
Skills
Eclipse IDE
undefinedTimeline
IT SAP BI Reporting Analyst L2 Technical Support
Synergyc AD For Louis Dreyfus Company
07.2022 - 01.2023
Part Master Data Manager/Product Lifecycle Manager
Hewlett Packard Enterprise
06.2018 - 07.2022
Business Operations Support Analyst
TTEC Eastern European EAD For HPE Bulgaria
09.2016 - 06.2018
Master's in Pedagogy -
Sofia University "Saint Kliment Ohridski"
10.2013 - 05.2014
Bachelor's Degree in Art, Media & Mass Communications - undefined
Sofia University "Saint Kliment Ohridski"
10.2010 - 05.2014
Senior SAP Consultant
Protiviti Consulting Company
2 2023 - Current
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