Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Lilyana Lazarova

Sofia

Summary

QA Engineer with two years of hands-on experience in manual testing, user acceptance testing, and cross-functional collaboration within product and engineering departments. Skilled in identifying defects, writing detailed test cases, and improving system quality through rigorous analysis. I have experience in the iGaming industry, where I developed strong competencies in game performance analysis, software testing methodologies and a solid understanding of gameplay mechanics and player behavior.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Senior QA Engineer

SBT Solution
Sofia
05.2025 - Current
  • Conduct manual QA for casino web platforms in lower and production environments.
  • Develop test strategies and write clear test cases for new features.
  • Collaborate with developers and PMs to identify and track bugs
  • Proposing innovative testing approach for upcoming features
  • Conduct risk assessments and QA reviews for new initiatives
  • Validate CMS content and ensure smooth user journey
  • Maintain documentation in Confluence/Xray and support team knowledge sharing
  • Assist developers in better understanding of the product

UAT Specialist (Product Department)

SBT Solution
Sofia
01.2025 - 05.2025
  • Defined UAT test cases based on user stories and functional specs.
  • Gave business-side approval for product release readiness.
  • Improved product usability and supported user story creation.
  • Developed strategies to enhance client engagement and service delivery.
  • Collaborated with cross-functional teams to streamline project workflows.
  • Coordinated project timelines and resources for optimal efficiency.

Manual QA Engineer (Mid-Level)

Nemetschek Bulgaria
Sofia
10.2023 - 12.2024
  • Analyzed issues and provided solutions with development teams.
  • Used Agile workflows to prioritize test efforts effectively
  • Suggested improvements in QA processes to increase efficiency
  • Executed manual testing for software applications (wed, desktop and mobile) and reported defects
  • Collaborated with developers to resolve identified issues in the application
  • Assisted in training new team members on testing processes and tools
  • Participated in new initiatives such as migrations from legacy to subscription based products, SSO Integration, etc...
  • Documented test results and created detailed reports for stakeholders' review
  • Conducted regression tests after each release cycle to validate product functionality
  • Maintained traceability matrix between user stories, requirements, defects and test cases

Customer Support Specialist

Telus International
Sofia
06.2019 - 09.2023
  • Handled account security, fraud checks, and payment investigation.
  • Worked with raw game data and source code to troubleshoot issues.
  • Gained deep knowledge of top mobile games (e.g., Merge Mansion, Clash Royale).
  • Proposed process automation ideas to streamline support operations.

Education

Bachelor's Degree - Biomedical Engineering

University of Chemical Technology And Metallurgy
Sofia, Bulgaria
07.2024

Skills

  • Manual testing (web, mobile, desktop)
  • UAT (User Acceptance Testing)
  • Jira, Xray, TestRail, Confluence
  • Agile & Scrum Methodologies
  • CMS Platforms (Strapi)
  • Salesforce CRM
  • Bug Reporting & Tracking
  • Cross-Functional Collaboration
  • SQL Basics
  • iGaming & Casino Platform Testing
  • Payout Logic
  • Sports Betting
  • UI/UX Testing
  • Bonus Models
  • SSO Implementation testing

Certification

- Machine Learning, Software Academy | 2025-03

- Manual QA - Software Academy | 2023-01 - 2023-05

- Python Basics - Progress Academy | 2022-04 - 2022-07

Languages

Bulgarian
First Language
English
Advanced (C1)
C1
French
Upper Intermediate (B2)
B2

Timeline

Senior QA Engineer

SBT Solution
05.2025 - Current

UAT Specialist (Product Department)

SBT Solution
01.2025 - 05.2025

Manual QA Engineer (Mid-Level)

Nemetschek Bulgaria
10.2023 - 12.2024

Customer Support Specialist

Telus International
06.2019 - 09.2023

Bachelor's Degree - Biomedical Engineering

University of Chemical Technology And Metallurgy

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Lilyana Lazarova