Laarni Alcantara

• Supported KYC processes for prospective and existing customers.
• Ensured compliance with regulatory requirements by conducting thorough customer due diligence checks.
• Adjusted end-to-end KYC process needs to align with workforce capabilities.
• Identified potential risks and red flags through comprehensive customer risk assessments, mitigating potential financial losses.
• Reduced the risk of money laundering and terrorist financing by implementing robust KYC policies and procedures.

This company is owned by the same owner as Bulanet LTD. They separated these two companies and transferred my contract under Global tech Markets.

• Supported KYC processes for prospective and existing customers.
• Ensured compliance with regulatory requirements by conducting thorough customer due diligence checks.
• Adjusted end-to-end KYC process needs to align with workforce capabilities.
• Identified potential risks and red flags through comprehensive customer risk assessments, mitigating potential financial losses.

• Managing shifts of Fraud Analysts and handling chargebacks and refunds
• Handling daily concerns of players via internal chats and emails, documents and analyzing each account for possible fraudulent activities.

• Leading and managing group of people handling sports betting accounts and identifying possible arb players and bonus abusers
• Reporting to my Australian Manager via daily phone call.