Kristiyana Lesichkova
Ruse
Summary
Versatile and achievement-oriented professional with a background in hospitality and sports coaching, notably at Triathlon Dalyan Ruse. Excelled in implementing safety protocols and enhancing swimmer performance, demonstrating strong teamwork and housekeeping knowledge. Proven ability to maintain high cleanliness standards, reducing guest complaints significantly.
Overview
7
7
years of professional experience
Work History
Swimming Coach
Triathlon Dalyan Ruse
01.2018 - 12.2021
- Implemented safety protocols to ensure swimmer well-being during all training sessions and competitions.
- Demonstrated proper use of equipment to enhance performance of swimmers.
- Guided students on improving swimming speeds, developing kicking techniques and maintaining breathing.
- Helped set-up and breakdown pool for wide array of events such as swim meets, swim practices and water polo games.
- Working with kids
Receptionist Administrator
Hotel Vemara, Byala Varna
06.2023 - 09.2023
- Answered incoming calls, directing clients to individuals addressing specific needs.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors positive first impression.
- Handled complaints and questions, and re-directed calls to other team members.
Room Attendant
Harborview Hotel Edgartown
05.2024 - 09.2024
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Achieved time management goals by following designated schedules and completing assigned tasks within allotted time frames.
- Reduced guest complaints by maintaining a high standard of cleanliness in all assigned rooms.
- Vacuumed carpets, mopped floors and dusted surfaces to maintain spotless environment.
Education
No Degree - International Relations
University of Economics - Varna
Varna, Bulgaria05-2027
Skills
- Housekeeping knowledge
- Professional appearance
- Hospitality industry
- Safety awareness
- Safety procedures
- Work prioritization
- Guest relations
- Documentation
- Detail-oriented
- Janitorial services
- Customer service
Languages
Bulgarian
Native language
English
Advanced
C1
German
Advanced
C1
Timeline
Room Attendant
Harborview Hotel Edgartown
05.2024 - 09.2024
Receptionist Administrator
Hotel Vemara, Byala Varna
06.2023 - 09.2023
Swimming Coach
Triathlon Dalyan Ruse
01.2018 - 12.2021
No Degree - International Relations
University of Economics - Varna
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