Kristian Vasilev

• Administer and optimize RHEL environments, ensuring stability, security, and high availability.
• Manage Tomcat, JBoss, and WebLogic application servers, handling deployments, updates, and troubleshooting to minimize downtime.
• Monitor and maintain system performance using Zabbix, Instana, and Grafana, ensuring proactive issue detection and resolution.
• Execute database queries and optimize performance using MSSQL and PL/SQL Developer (for Oracle), enhancing data retrieval and system efficiency.
• Collaborate with teams to enhance automation and task management, leveraging SAMU, Jira, and Remedy for effective incident tracking and resolution.
• Manage and resolve incidents using Remedy, ensuring timely troubleshooting and reducing system disruptions.
• Oversee application updates and patching, maintaining security compliance and system compatibility.
• Identify and mitigate server vulnerabilities, strengthening overall system security.
• Support ODI, OpenShift, and CP4BA environments, improving integration and operational efficiency.
• Assist with networking tasks, ensuring reliable connectivity and optimized configurations.

• Company Overview: Rose Terra Bulgaria Ltd is involved in the production and export of organic products, enhancing market credibility through organic certification
• Website: https://www.roseterrabulgaria.com/
• Managed cash flows and streamlined overall operations of Rose Terra Bulgaria Ltd, ensuring financial stability and sustained growth during the tenure
• Successfully led the preparation of a comprehensive project and documentation, resulting in the company's attainment of organic certification, enhancing its market credibility and positioning
• Pioneered the development and launch of the company's official website (https://www.roseterrabulgaria.com/), contributing to increased brand visibility, customer engagement, and online presence
• Efficiently executed and facilitated exports to diverse global markets including the European Union, Germany, Australia, USA, Vietnam, China, etc., by overseeing the forwarding and documentary aspects, thereby expanding the company's international reach
• Implemented an effective inventory database monitoring system, optimizing stock levels, reducing costs, and ensuring timely fulfillment of customer orders
• Demonstrated excellence in customer service by managing the processing of customer orders and providing additional support for imports, enhancing overall client satisfaction and fostering lasting business relationships
• Rose Terra Bulgaria Ltd is involved in the production and export of organic products, enhancing market credibility through organic certification
• Website: https://www.roseterrabulgaria.com/

• Drove global sales growth by successfully conducting phone and internet sales with clients worldwide, including key markets such as China, USA, France, Japan, and Australia, resulting in increased revenue and market expansion
• Led the efficient organization of large-scale shipments, ensuring timely delivery and customer satisfaction for international orders, demonstrating strong logistics and supply chain management expertise
• Represented the company on the global stage by actively participating in and presenting the company's production at prestigious world fairs, held in locations such as Hong Kong, Ningbo, Riyadh, and Shanghai, enhancing brand visibility and attracting potential clients
• Championed the exploration of the world market, identifying new opportunities, trends, and potential partnerships, contributing to the company's adaptability and competitiveness in the global marketplace
• Showcased technical expertise by managing rose oil distillation machines during the annual one-month rose campaign, ensuring the successful production of high-quality rose oil and maintaining the company's reputation for excellence
• Played a crucial role in the preparation and implementation of EU projects, contributing to the company's alignment with regulatory standards and fostering collaborations that enhance its industry standing
• Established strong collaborative relationships by actively working with various institutions, including the Bulgarian Chamber of Commerce and Industry, National Plant Protection Service, Customs Agency, most transport companies, State Agricultural Fund, among others, facilitating smooth business operations and compliance with regulatory requirements

• Dynamically organized and led a high-performing team, fostering a collaborative work environment that resulted in increased efficiency and productivity
• Successfully managed a diverse inventory of over 4000 items in a shop, optimizing stock levels, reducing excess, and ensuring a well-curated selection that met customer demand
• Cultivated and maintained relationships with key corporate clients through strategic meetings, resulting in increased business partnerships, customer satisfaction, and repeat business
• Demonstrated proficiency in warehouse management by effectively utilizing a warehouse program, ensuring accurate tracking, timely ordering of goods, and efficient distribution between stores, contributing to streamlined operations and cost-effective inventory control
• Proactively prepared compelling offers, organized deliveries, and spearheaded direct sales initiatives in the store, resulting in increased sales revenue and customer engagement

Willi Betz Logistik

• Contributed to the efficiency of logistics operations at Willi Betz Logistik by skillfully operating a forklift and pallet truck, successfully picking up goods and fulfilling orders for large chain stores, ensuring accurate and timely deliveries.

Alcohol and Tabakoff

• Excelled in a fast-paced environment at Alcohol and Tabakoff, providing exceptional customer service while overseeing stock monitoring and managing the ordering and receipt of goods from suppliers, resulting in optimized inventory levels and enhanced customer satisfaction.

The Bookstore of the Technical University

• Enhanced the educational retail experience at The Bookstore of the Technical University by successfully managing the sale of textbooks and school supplies, ensuring a well-curated selection, and providing excellent customer service, contributing to increased sales and customer loyalty.

Zepter Bulgaria

• Drove customer acquisition and sales at Zepter Bulgaria by effectively recruiting customers, conducting engaging presentations of cookware products, and closing sales, demonstrating strong interpersonal skills and achieving sales targets. Conducted customer surveys to gather valuable feedback for product improvement and customer satisfaction.